Also always good to check to see if they have any hacks running.

"Jeffrey Pahren" <[EMAIL PROTECTED]> wrote in message
news:85474@palm-dev-forum...
>
> Hi everybody!
>
> One of our customers reported with our application the following
> error on their m515:
>
> "Fatal Alert" MemoryMgr.c, Line:3061,
> Chunk over-locked.    Reset.
>
> Now I understand the need to write code that prevents the chunk
> over-locking, and I believe our software is OK here.  The problem
> I'm facing is that I cannot reproduce this.  We have loaded the
> exact same software onto many devices, including an m515 and have
> not been able to recreate the problem (the customer gets it
> consistently).
>
> I have also loaded it into the latest POSE, with all debug settings
> turned on, and with a debug ROM, but do not get any problem.
>
> So the questions are... What else can I do to attack this problem?  Is it
> possible there is something wrong with the customer's unit?  Is there
> software out there that might be able to help us track down the problem
> on their unit?
>
> thanks in advance for any help.
>
> Jeff Pahren
> Franklin Electronic Publishers, Inc.
>
>



-- 
For information on using the Palm Developer Forums, or to unsubscribe, please see 
http://www.palmos.com/dev/support/forums/

Reply via email to