Werner,

>He had to do a hard reset in order to recover.

More than likely a "no nontification" reset would have worked with no data loss.

If you hold down the UP button during the reset, the OS does not send out
notifications (eg launch codes) at the end of the reset.  Generally this avoids
the problem with looping resets.

At that point you may delete the offending application, and then perform a
normal soft reset and all other data should be intact.  The second reset is
required because Palm OS also skips loading some system libraries such as the
serial manager, so the device will not fully function until after a normal
reset.

>My feeling is that since
>the program is not even running during the hotsync action... there must be
>something else that might have caused the crash.  

I'd check how you are handling launch codes.  It sounds like you do not
intentionally perform processing on syncs, but that does not mean your code is
ignoring the sync and reset launch codes either...

Doug

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