Rob,

If you are a ms windows 2000/xp user, I would like to suggest you try to delete 
anything related to your 680 in system->hardware->device manager when it 
reports 'new hardware found'. I remember someone has met similar issue with 
Treo650.


>Hi Folks,
>
>this is really a pc support issue, but I'm stuck, so I hope someone can  
>help.
>
>I have a new 680. It hotsyncs happily on my partner's machine (which is  
>similar to mine).
>
>I can't get my machine to recognise it though. I get as far as 'new  
>hardware found', then it refuses to find a driver.
>I've tried many things, culminating in:
>
>unintalling palm desktop
>deleting the program files/palmone folder (for good measure)
>running the usbregclean app
>cleaning out the inf files of anything palm/handspring/visor related
>
>reinstalling palm desktop from the cd that came with the 680.
>my pc recognises a Palm Handheld. then won't find the driver.
>I can manually choose the driver from C:\Program Files\Palm\USB_Driver but  
>that doesn't help. The device manager says there is no driver installed,  
>and when I click through, the driver says it is happy.
>
>I'm guessing there is some association left over somewhere - short of  
>getting a new PC,  any idea how I can kill it?
>
>thanks in advance.
>
>Rob
>
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