Thank you to everyone for your comments and suggestions. I knew that the PaulDotCom community would have an answer to my question, and I was not disappointed.
The PBX in question is a 3Com VCX Enterprise system. If you are in the market, don't buy one. Thanks, Scott From: [email protected] [mailto:[email protected]] On Behalf Of Vincent Lape Sent: Wednesday, February 10, 2010 8:53 PM To: PaulDotCom Security Weekly Mailing List Subject: Re: [Pauldotcom] Hacked Phone System Under 10k FBI will not touch it. 1st call the LEC and report the issue. Dispute the charges. Next contact your phone system vendor. They should be able to help you get logs from either the vm Or switch. Change all passwords for ext, vm, admin, etc.contact the local pd and file a report. If you are not properly trained on the Pbx/switch get a service contract or tech training. Lastly, enable access codes or accounting features for ld or int calls. This can be done on some switches or at the lec level. Care to tell us what switch and vm you have In place? On Feb 10, 2010, at 5:23 PM, Raffi Jamgotchian <[email protected]> wrote: local FBI office, computer crimes desk On Feb 10, 2010, at 2:58 PM, Scott Webster wrote: Who could help with reporting this for potential illegal activity, besides that fact it was illegal to use our phone system without permission. On Wed, Feb 10, 2010 at 11:27 AM, Chris Clymer <[email protected]> wrote: Scott, do you mean who to report phone fraud to? Who to report phone system flaws to? Or who can help you with incident response/forensics on your PBX? Sent from my iPhone On Feb 10, 2010, at 12:32 PM, Scott Webster <[email protected]> wrote: > Good Morning, > > Does anyone have experience with phone systems getting hacked and > being used for international calls? I'm looking for direction on who > to contact? > > -- > S. Webster > _______________________________________________ > Pauldotcom mailing list > [email protected] > http://mail.pauldotcom.com/cgi-bin/mailman/listinfo/pauldotcom > Main Web Site: http://pauldotcom.com _______________________________________________ Pauldotcom mailing list [email protected] http://mail.pauldotcom.com/cgi-bin/mailman/listinfo/pauldotcom Main Web Site: http://pauldotcom.com -- Scott Webster Technology Consultant _______________________________________________ Pauldotcom mailing list [email protected] http://mail.pauldotcom.com/cgi-bin/mailman/listinfo/pauldotcom Main Web Site: http://pauldotcom.com _______________________________________________ Pauldotcom mailing list [email protected] http://mail.pauldotcom.com/cgi-bin/mailman/listinfo/pauldotcom Main Web Site: http://pauldotcom.com
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