That looks (RTR) pretty interesting, I'm glad I stumbled across this
discussion.


On Tue, Apr 23, 2013 at 5:17 PM, Mike Patterson <[email protected]> wrote:

> Seconded. RTIR is a bit weird and seems a bit klunky/heavy when you first
> start out with it, but if you're dealing with more than a few dozen
> incidents (we number ... significantly more) then it really helps.
>
> I've written some tools to ease reporting from RT+RTIR, they're on github
> if you get that far.
>
> Mike
>
>
> On 2013-04-23 10:57 AM, Tim Krabec wrote:
>
>> http://bestpractical.com/**products.html<http://bestpractical.com/products.html>
>>
>>
>> On Mon, Apr 22, 2013 at 11:00 PM, Dan Baxter <[email protected]>*
>> *wrote:
>>
>>  My employer has been using a ancient Notes database to track security
>>> incidents.  We are finally discussing getting rid of it.  I'm looking for
>>> recommendations for replacements.  This should be able to track data for
>>> a
>>> variety of security incidents, from a malware incident, to an
>>> investigation
>>> of an employee for fraud.
>>>
>>> I'm not looking for open source, necessarily, although that could be a
>>> bonus.  Anyone have any recommendations?
>>>
>>> Thanks in advance.
>>>
>>>
>>> Dan Baxter
>>> ------------------------------**-------------------
>>> Quis custodiet ipsos custodes?
>>>
>>> "A sword never kills anybody; it is a tool in the killers hands."-Lucius
>>> Annaeus Seneca, c.4BC-65AD
>>>
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>>>
>>
>>
>>
>>
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