Fact Sheet :

Accident Investigation

 

Supervisors, Department Safety Coordinators, and safety committee members: Do you know how to conduct a thorough investigation after an accident occurs in your department ?. Are you aware that serious injuries require the immediate notification of the Office of Environment, Health & Safety (EH&S)? Investigating accidents is not only required by law, it can also help prevent future accidents. Following the steps outlined below will help you and your department comply with the law and also provide a good way to improve procedures and condition to create a safer work environment.

AFTER AN ACCIDENT OCCURS

The basic steps to take following any accident are:

  1. Provide medical attention and secure the scene.
  2. Notify all appropriate parties.
  3. Gather information (including interviewing witnesses).
  4. Analyze the information, identifying causes.
  5. Prepare a report, assigning corrective actions.
  6. Ensure all corrective actions are implemented.

Provide Medical Attention and Secure the Scene

Attending to an injured worker's medical needs is always the first priority after an accident. (Always be sure that it is safe for you to approach the victim by checking for environmental causes or other still-present dangers that may have caused the illness or injury.) After treatment of the injury has begun, secure the scene of the accident to ensure that conditions are not altered before investigators can examine them. This may mean keeping the room closed or using barricade tape or rope to keep others out of the immediate area. Retain broken or defective equipment so it can be examined. Take note of anyone who may have either witnessed the incident or been in the area immediately before or after the incident. Call the UC Police if the accident may involve vandalism or other crimes. UC Police can also provide assistance in securing the area around serious accidents.

Notify All Appropriate Parties

The appropriate supervisor must be notified immediately following any accident. The supervisor is responsible for investigating the cause of the accident since he/she is most familiar with the hazards and precautions of the task, as well as the training and capabilities of the worker.

In addition, EH&S must be notified immediately if any of the following occurs:

  • Worker fatality
  • Inpatient hospitalization
  • Loss of any body part (e.g., a fingertip)
  • Possible permanent disfigurement

In these cases EH&S is required to notify Cal/OSHA, who will send an inspector to the accident scene. Cal/OSHA will expect that an investigation has begun before its representatives arrive. (Any agency inspection is independent of the University's inspection.) When Cal/OSHA does arrive on the scene, be sure to contact EH&S again so that a campus health and safety specialist is present during the agency's investigation. Of course, EH&S should also be notified whenever an accident investigation requires technical expertise beyond that available in the department.

In all cases, the Department Safety Coordinator and the safety committee should be notified so that they can help track the implementation of appropriate corrective actions. EH&S can help identify and contact campus committees or organizations that may also have an interest in the incident.

Gather Information

Familiarize yourself with the accident scene and the conditions leading up to the incident. Take thorough notes and make sketches or take photos or videos if appropriate. In addition, examine documentation relevant to the people or materials involved, such as applicable instruction manuals, material safety data sheets (MSDSs), and safety training records.

Interview anyone who witnessed the accident or the events before or after. Interview witnesses separately and as soon after the accident as possible. Conduct interviews in a "neutral" setting rather than in the supervisor's office. Maintain an impartial tone when asking questions and avoid assigning blame. Ask open-ended questions intended to elicit detailed information rather than simple yes or no answers.

Analyze the Information

Next, analyze the information you have gathered to determine:

  • What was the immediate cause of the accident?
  • What other (contributing) causes may have played some part in setting up the accident?
  • What employee actions or workplace conditions may have led to those causes?
  • Were safe work procedures established, and were they adequate?
  • Was adequate training provided on the procedures?
  • Were the procedures regularly implemented and enforced?

Prepare a Report, Assigning Corrective Actions

As the next step, prepare a written incident investigation report that details the information gathered, identifies all contributing causes, and assigns corrective actions to responsible parties for each contributing factor. The report should not unduly assess blame but rather spell out the specific corrective measures needed to prevent similar accidents from happening. A copy of the investigation report should be shared with the Department Safety Coordinator and the safety committee, so they can track and help ensure the implementation of corrective actions.

The supervisor of an injured employee must help complete a Workers' Compensation Form 5020, "Employer's Report of Injury." In particular, the supervisor's input is needed to identify appropriate actions to prevent a similar injury. An Employee Claim Form must be given to an injured employee within 24 hours.

Ensure All Corrective Actions Are Implemented

Finally, the supervisor or other responsible party must ensure that the corrective actions called for in the report are implemented in a timely fashion. Department Safety Coordinators and safety committees should periodically review recent accidents to verify that each has been investigated and that all corrective actions have been completed.

From EHS fact sheet, dept of safety & health,
OSHA
 
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