You may have better results using the access page link given at the top of the audible screen. Also, tr skipping past the Amazon login if you have been a member for several years and use the link where it says to sign in using your old Audible username and password. Please let me know if that works better for you. I too am an audible subscriber and have been struggling with the site for months. Let's keep in touch and perhaps together we can progress further.

Elizabeth

At 05:04 AM 5/9/2013, you wrote:
hello brian, o boy, what a mess, audible i mean, i spent thirty minutes on the phone yesterday with a lady in jamaica trying to get her to understand my problems with audible,, she was very indistinct and couldn't make out what i was trying to say, eventually she agreed to put my six credits on hold for three months as i was having difficulty in accessing them, she then told me that my e mail address could not be found, i gave her my amazon details, yes, she found me, wow, we're getting somewhere, then she agreed to send me a password change e mail, along with a contact at audible to whom i could write and complain about the treatment i've had from audible, yes, you've guessed it, that was yesterday afternoon and zilch, i've heard nothing, so for the last time today i'm going to call audible and if nothing happens i'll forfeit my six credits and cancel everything, it's gone beyond a joke now, i started having this problem with audible last december, and it's now may, and i'm still without my audible books, sorry once again for the rant, but it's really bugging me, take care, god bless, travel safely, joe bollard, republic of ireland.

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