Hi,
Sun have just started a Patch Forum (for contract customers only
unfortunately).
For further details of how to get up and running on the Patch Forum see
the Blog entry at
http://blogs.sun.com/patch/entry/patch_forums_now_available_for.
Note: Details of how to access the Patch Forum for the first time are
provided in the Blog entry (accessing the Forum for the first time is
different to subsequent access attempts.)
Please note that this is not an alternative support channel and that in
order to receive support from Sun you must continue to go through the
regular Support Channels.
That said, once you have done this, there is nothing to stop you using
the "Patch Issues" Forum to see if other customers have experienced the
same issues you are seeing, or know of any workarounds.
There is additionally a separate Forum dedicated to discussing Patch
Strategy and Enhancements to all things patch related - from SunSolve
look & feel, to patchadd itself.
Feel free to contact me directly if you are having trouble accessing the
Forum.
Best,
-Don
