Thanks Gerry.
A visit to the Arcsoft site found some advice, but none of this worked.
My friend has emailed the Arcsoft support  line but has had no reply as yet.

John
----- Original Message -----
From: "Gerald E. Boyd" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, October 20, 2001 7:35 PM
Subject: Re: PCWorks: Install Problem


> At 11:29 PM 10/19/01 +0100, jfisher wrote the following:
>
> >No its not my problem, its on the computer that had the drive problem.
> >The prog referred to is PhotoStudio v2 by Arcsoft which came with a
scanner.
> >The hard drive is showing as 33.9 GB free.
> >However the prog is referring to win 3.1 so that could be the problem.
> >Is there a way round it.
> >Also since reinstallation DOS based progs do not work on his computer
though
> >they did before.
>
> Installation problems FAQs
> http://www.arcsoft.com/support/faqs/installation_faq01.html
>
> PhotoStudio 2.0 FAQ
> http://www.arcsoft.com/support/faqs/pstudio_faq01.html
>
> Update and Patches
> http://www.arcsoft.com/support/downloads/index.html
>
> On Win 3.1 errors I'm now clueless, it's been too many years since I've
> even looked at this OS.
>
> For DOS problems, see Axcel's site
> http://members.aol.com/axcel216/
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