"Gerald E. Boyd" wrote:

> Grace Benavita wrote:
> >System Performance does note:
> >"Compatability-mode paging reduces overall system performance"
> >"Drive C is using MS-DOS compatability mode file system"
> >It says "WIN unable to identify real mode driver or
> >memory-resident program loaded in Config.sys or Autoexec.bat file. To
> >improve performance, remove the program or driver causing the problem or get
> >an upgraded version." 

> If you check the Performance tab in the System Properties you should notice
> that one or more of drives is in MS DOS Compatibility Mode. 

I did that as told above. It says "Drive C is in MS-DOS compatability mode
file system"

> If you
> previously installed an IDE Controller card, then this is probably the
> problem area. 

Can you tell me what an IDE controller card is? And under what circumstances
it would have been installed?  I wouldn't know what that was or have
occasion to install anything and nobody else uses the computer, so it would
have to be something from before the problem started happening.  
 
> However, there are other variables that could cause your
> system to be running in MS DOS Compatibility Mode. Some of these reasons
> may be shown in the Status dialog box, following the MS DOS Compatibility
> statement.

All it says is:
"Drive C is using MS-DOS compatability mode file system"
and 
"WIN unable to identify real mode driver or
memory-resident program loaded in Config.sys or Autoexec.bat file. To
improve performance, remove the program or driver causing the problem or get
an upgraded version." 

> Other things to check:
> 1. Boot sector v*rus

How would I check that other than running a full system scan which I have
done?

> 2. Real mode device drivers loaded in AUTOEXEC.BAT or CONFIG.SYS

That's part of what the prompt said (above) but I don't know what it means
or what to do about it.

> 3. Hard disk controller device driver
> 4. BIOS Extended System Configuration Data found in PNP section of your
> BIOS utility

Don't know what either of those means either.  

> Item 2. above appears to be your problem. Just REM (comment out) the driver.

How would I go about that?  I don't know what REM is.  How do I know which
driver is the bad one?  And where do I find them?

I'm sorry to be so ignorant about this.  I am self-taught and work in a
doctor's office where I am the one who knows the most.  How bad is that :(. 
Is there a more basic list somewhere I could sign on to get the definitions
of these things and where they can be found?  I appreciate the reply, thank
you.

Grace
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