Thomas, You have 2 different issues you dealing with in your email:
1) With regard to the URL you gave, the problem it is dealing with deals with trying to do a reinstall of Access97 specifically on a system where it was already installed - boy, do I personally know of this problem from the last company I worked at, and trying to help users with Access issues. Apparently, when you try to reinstall Access, the setup for Office or Access ends up seeing that font that is mentioned, and it sets something on the system so that when you try to run Access, you end up with that message. The answer is that you have to rename the font mentioned in the article, then reinstall Acess on the system. Then rename the font back, and you should have no problem with Access 97 then running. 2) From everything I have seen, trying to do what you want with the hard drives is fine ONLY with regard to the OS info and data itself. It will NOT work for Office97 - you have to do the duplication of the drive with the OS info only on it, and then after you have the drive installed in the computer, install Office97 on the system then. This is the reason that the tech support people in the IT dept I worked for would only mirror the hard drives to a master site for the OS itself. All other software such as Office97, Lotus Notes, Communicator, and any number of other software packages were installed after the user was up and running from the install of the mirror immage by a support tech who knew all the administrator passwords - they would reboot the system, do the install as administrator, and then when all was done, the user would reboot with their own account, which did NOT have administrator rights. Ralph Thomas Fisher wrote: > > I'm wondering if anyone has had any problems when setting up new computers > that are running Win2000 with Office on them after having multiple cloned > copies of hard drives (group purchase from various companies like Dell, > Micron, etc.). What happens is, the IT section sets up one HDD and then > sends it back to the company for cloning and installation into each > computer. The licenses are purchased accordingly, and then shipped for > final set up on the networks. > > The problem comes in when local users are setting up their accounts, in that > the system wants us to install the Office software for each person. When we > do this, we often have to install the software under that user with the > administrator password. > > I was wondering if maybe the problem was that each user needs to have read > permission to the license registry key. I'm basically looking for ideas to > solve this problem that has been bugging us for quite some time now. And so > far, nobody has had any ideas as to why this happens. > > This is the link I read in reference to another slightly similar topic, and > it got me wondering... > http://support.microsoft.com/default.aspx?scid=kb;en-us;141373 > > Any thoughts, ideas, or suggestions are welcome. Thanks all. > > Thomas > "He's not dead, he's electroencephalographically challenged." ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
