Gerry originally sent that to me off list; so since he posted it, I feel others may want to know this matter is over: ----------- "Thanks, no problem. Sorry that I took it wrong. :-)" ----------- Yeah I knew you didn't, that's what surprised me about it. ;-) -Clint
----- Original Message ----- From: "Gerald E. Boyd" <[EMAIL PROTECTED]> On Wed, 28 May 2003, [EMAIL PROTECTED] wrote: > While I always appreciate your help Gerald, I think that comment is really > low and out of line, I'm really surprised at you. > > Let me tell you something about the email: we run a business here and get a > few hundred emails EACH DAY. Our CUSTOMERS' emails ARE ALWAYS ANSWERED and > usually within MINUTES!! What gives you the right to make a comment of: > "the person sure isn't worrying about answering or taking care of them"? > Now what makes you think they are "waiting" to be answered, or that we are > "ignoring them". Did you ever think they are simply INFORMATIONAL emails > that need to be saved or have useful URL's within them that need to be > bookmarked?????? Some of us may have the time to do nothing but "file and > categorize all emails" or "go to all the websites listed within them and > read the webpages"; read, file, handle, the information within them, and > spend 12 hours a day doing nothing BUT that. WE Don't. I for one am VERY > BUSY tending to *customers'* emails, building computers, ordering parts, > shipping out packages, updating my website, etc., etc., and not to mention > friends, and the list members here that I may personally help off list > numerous times each day! The fact so many emails ARE there, are NON > customer related and require no "answer" PROVES our commitment to our > customers, and that they take precedence OVER other emails. I apologize for the remarks. What I meant to state didn't come out right given futher light of day and re-reading of them. Instead of trying to re-state what I meant to say I'll re-iterate my apology. Long-time members of the list know I don't make derogatory comments. -- Gerry Boyd ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
