Hi Marlene:

Problem solved! Just about the same time as your reply came through, I
realized that the O2K Disc 2 install was probably incomplete. It was taking
an eternity last night and I probably ran out of patience (not atypical) and
cancelled it. Sometimes I'm my own worst enemy!

I started it up again, with Disc 2 in the drive, and then left the room! It
took over an hour (??) but it did finally complete. At that point, the
problem was resolved.

Thanks for the reply. I posted this issue in at least four groups to which I
subscribe and yours was the only reply I received.

Carol Warman
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
______________________________________________________

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Behalf Of Marlene Coldwell
Sent: Monday, September 22, 2003 11:35 AM
To: [EMAIL PROTECTED]
Subject: RE: PCWorks: Hung Up Windows Installer


Hi Carol,

Try these:

http://support.microsoft.com/default.aspx?scid=kb;en-us;265194&Product=acc20
00

http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=MPG.16e2
eadffb31d44d9896d0%40msnews.microsoft.com&rnum=3&prev=/g
roups%3Fq%3Daccess%2B2000%2Bpreparing%2Bto%2Binstall%26hl%3Den%26lr%3D%26ie%
3DUTF-8%26oe%3DUTF-8%26selm%3DMPG.16e2eadffb31d44d9896d0
%2540msnews.microsoft.com%26rnum%3D3


Good Luck!

Marlene

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Behalf Of Carol Warman
Sent: Monday, September 22, 2003 1:14 PM
To: Works PC
Subject: PCWorks: Hung Up Windows Installer


Environment: Win XP Pro - Office 2000

I uninstalled Office 2000 SR1 (long story as to the reason) and then ran
eraser2k.exe. I then reinstalled Office 2000. The "completed successfully"
message appeared. Problem: Whenever I open an Access mdb file, Setup starts
to run (message appears "preparing to install...") again and it appears that
it is going through the install process. BTW, the Access mdb file does open.
This only happens when opening an Access mdb file. All other file types
behave as expected.

Note: I have "Run All from My Computer" set for all Office programs and
other components.

Are there any files/registry entries that I can nuke to get this repeating
install to stop?

TIA.

Carol Warman
[EMAIL PROTECTED]
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