Hi all,, Well you're not going to believe this one.. Or maybe you will. LOL
Today, I got this line.. right to the right of the start button. and it was a vertical line.. that went from top of the screen to the bottom... So.. after checking - ad-aware, spy bot.. and vir** scan. and all was well, I did a system restore.. and nope.. Line was still there.. So, called Dell tech support. and we did all sorts of tests on the computer.. and turns out. Its the video card.. but being my tower is the small one. they have to send someone out. with a new motherboard.. cause it's an integrated video.. Or something like that.. It be here either tues/or wed... BUT, ,Theres MORE.. When I got the new hard drive. one week after getting this computer. I was checking things out. and in "my music". I saw alot of things that were in there.. Not samples.. but about 8-10 music thingys.. I had no idea how they got there, or WHY?.. and they were from 2002..(dont forget, this computer is ONE MONTH OLD).. and I DONT" download music ever.. So, when I've called Dell tech. I've been told.. No, dont' worry, just delete them.. etc.. I've ASKED several times. if the hard drive they sent me.. was 'refurbished' and was told.. NO. Of course not. Etc.. etc.. Well, today, I was annoyed. and REALLY annoyed, cause one tech, said to me.. They DID send me a refurbished hard drive.. AND, they're NOT ALLOWED to do that within 30 days. if the computer is brand new.. which it was.. So, the outcome is this.. I'm having the tech come to install the new motherboard... BUT,,, in a bout a week/or 10 days. I'm getting a BRAND NEW TOWER.. TOTALLY NEW.. WHEW... Spoke with a customer service Supervisor. and have the DPS number, as well as her number, and if I dont find it.. tracked within about 4-5 days.. call her, and she'll see whats up.. When I get the new tower.. I will be sending back the old one.(they'll send me a call tag). But I have to re-install, ,my address book, my favorites.. my emails(and have no clue how to do that).. The favorites, and address book I can figure out. but the emails. I'll have to research.. I'm so fed up with Dell. I'm not happy that I've been lied to.. I"m about ready to scream.(so figured I"d come here and vent). LOL Have you EVER heard of such a thing..... WHY ME.. SIGH Helene [EMAIL PROTECTED] ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
