Hi Ben.
It was terrifying ..to say the least.. When I opened it.. I saw a grey
belt.(like elastic) and it was all twisted..(so.. I quickly opened my other
tower(the one that was going back) and it was that way too.. WHEW.. I was
scared.. to say the least.. LOL

But I did take out. and then  put those memory cards back in.. both of
them.. Not a thing I want to do ever again though.. LOL

Oh, on a good note, while I was installing Adobe. acrobat .. I was able to
type emails, open web pages and do other things.. So I guess thats what that
hyperthreading? or whatever it's called . is all about.. Cause I was able to
do it easily. with no delays.

Oh, and Dell shipped me.. a new keyboard,, new speakers. and another optical
mouse. and when I called to say I was returning the tower.. they "informed
me". that I had to return those too.. I said,, NOPE.. I didnt' ask for
them.. why were they sent?? And then I 'argued a bit'.. LOL.. and guess
what. I get to keep the extra keyboard.. the mouse ,and the
speakers...YEAH..(not that I need them.. but with my experience with Dell,
who knows when something will 'fall apart...LOL

Also, they did make good on their promise. I was sent the new software for
Microsoft Office Small Business Edition 2003.. with Business Contact
Manger(has power point).. At NO CHARGE to me...(they claim it sells for
279.00)... I have the 2002 version.. which I had  gotten.. but it didnt'
have power point.. So I got this one.. no charge..

So, I've "made out".. a bit.. with Dell.. Hey, for all the aggravation, I'm
going thru.. I deserve something.. Right.. LOL

Right now. I'm just trying to relax a bit - about all this Dell... This has
been one helluva experience.. Thats for sure.

Thanks so much for your help.. and for everyones help.. I need you guys and
gals.. thats for sure. and without you all..I"d never have gotten thru all
this.. Honest.

With special thanks.

HELENE
[EMAIL PROTECTED]

----- Original Message ----- 
From: "Ben Moore" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, October 21, 2003 7:58 AM
Subject: Re: PCWorks: Dell Saga ..continues.. LOL


> Helene, you've actually opened the case !!!  Sounds like you are a getting
> to be a pro at moving into a new machine too. Wow!  You don't need us
> anymore.
>
> Glad things are working out.
>
>  Ben Moore
>
>
> ----- Original Message ----- 
> From: "Helene Leavitt" <[EMAIL PROTECTED]>
> To: "PC WORKS" <[EMAIL PROTECTED]>
> Sent: Monday, October 20, 2003 9:06 PM
> Subject: PCWorks: Dell Saga ..continues.. LOL
>
>
> > Hi All.
> >
> > Well, the tower came today.. about 2:30.. But when I connected it.. I
> turned
> > it on. and heard about 6-8 beep-beep-beep's.. so I disconnected
> everything,
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