Hi Ben.
Thanks.. I had no idea.. that you should 'pull the power cord".. But it does
make sense.. cause if I"m having a problem with my dial-up..(Earthlink ISP).
.before tech support comes on.. The recorded message.. says.."first thing
you should try is to shut down the computer.. wait 10 seconds. and reboot".
and then it says..90% of the time.. this will solve the problem... so I
guess it does make sense, that it would be the same thing.. with the
computer, hardware itself..  I just didnt' know.. that.. I knew about
rebooting.. for the ISP.. but had no idea, regarding the computer- and that
the cord should be unplugged.. Live and learn..

Thanks again, for the quick reply.. And yes.. so far. KNOCK WOOD.. Computer
is fine .. NOW.. LOL

Have a happy holiday
Helene.. -..


HELENE
[EMAIL PROTECTED]
----- Original Message ----- 
From: "Ben Moore" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, December 16, 2003 11:27 AM
Subject: RE: PCWorks: Static & Computer??


> Years ago when I sold high speed data lines, we used to tell customers
that
> it was sun spots effecting their service.  Static will work I guess. ;-)
> Sounds like something didn't initialize correctly this morning when you
> booted up and it was still trying when you tried to shut down.  The "why"
is
> anyone's guess.
>
> One of the first and best things to do when something like this happens
and
> before you try  more drastic measures is to shut down and pull the power
> cord for a minute and then start over.  About 2/3 of my computer problems
> are solved that way.
>
> I'm glad your new computer is working out for you.
>
> Ben Moore
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Helene Leavitt
> Sent: Tuesday, December 16, 2003 10:40 AM
> To: PC WORKS
> Subject: PCWorks: Static & Computer??
>
> Hi All.
>
> First.. and foremost.. A Very Happy & Healthy Holiday and New Year.. to
all
> here at PC Works..
>
> Well, it's been almost 2 months.. and you haven't heard me "complain"
about
> Dell... So,, here goes.. LOL.
>
> First time, I've had to call them.. since I got my new computer (again).
> second one they shipped me.. If you all remember all the problems I"ve had
> with Dell/and their computer.. But this one.. Was.. working, fine..
>
> Anyway, this morning.. Computer boots up as normal.. I have Earthlink. as
my
> ISP.(dial up) and when I go to click on the icon.. to get to Earthlink..
> Nothing happens.. I do it several times. and nothing.
>
> I "TRY" to reboot the computer.. .BUT, the computer will NOT shut off...
So
> I
> try control/alt/delete.. Nothing. I try escape. nothing.. Finally I try to
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