Hi Harold,
 
I'd first triple-check to make sure the emails are
being sent to the correct address.

As Clint noted, check for spam filters.  It could be a
filter of the intended recipient's ISP that the
recipient can't control.  A call to the recipient's
ISP might help.  

Perhaps the recipient's ISP has a "bulk" mail folder
where the messages are ending up.  For example,
Yahoo/SBC's "bulk" mail "feature" functions quite
poorly and is impervious to "training".

Please let us know what you find out.

Terry
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