Unfortunately Harold, this is one of the more difficult problems to pin down since they can be caused by just about anything. The good thing, is it only happens at shutdown. So for starters, you should shut down/unload everything running in the background before shutting down. If that fixes it, then you know it was one of the programs or software running in the System Tray, or in the background. -Clint
Happy Holidays to all & God Bless Clint Hamilton, Owner http://OrpheusComputing.com ) http://ComputersCustomBuilt.com ----- Original Message ----- From: "Harold B." <[EMAIL PROTECTED]> Hello again, All right, I know you are smiling. Yes, I still have my Windows 98 and unfortunately still have that penchant to delete files in the computer and keys in the registry that I think unnecessary. And maybe the following problem has nothing to do with that. Here goes: Everything is working fine on and off the internet. I can restart the computer with no trouble. BUT ... everytime I go to *shut down* the computer, it goes black, then on a blue background I get the following message: A fatal exception 0D has occurred at 2837:000029E Press Ctrl/Alt/Del to restart the computer. Press any key to continue (blinking cursor) After that, neither Ctrl/Alt/Del works nor does pressing any key do anything. All that's left to do is shut down and give a cold reboot. Any ideas? ... Harold ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
