No, I meant the chipset on the video card. It's the largest chip on the PCB.
Ok, since it's name brand I assume the video card came in it and all you have is the HP CD, and I guess it was not for Win2k since you said you just installed Win2k on it. If you try the HP CD with the video drivers on it, I would guess those drivers are not going to be for Win2k, right? When you say you "tried the update driver", from where? Also, if this is integrated video, then this is a whole other story since then you'd need the drivers from the HP website. If it's a stand alone video CARD, then you can try the ATI website driver route. Try to install them in safe mode and see what happens. I'm not sure what's happening when you say it keeps going back to the driver on Win2K CD......I would guess that's happening because you either didn't or can't uninstall it, or it's still "stuck" somewhere on the HD. Trying it in safe mode may help, but you still may need to clear the HD of **ALL** of the driver files for the card. Look in the Device Manager for the card's listing and look at "Driver details" or similar to that (I don't know how it's listed in 2k), but it's a tab or button that gives you the breakdown of the actual driver files. Locate them on the HD and delete them. You also may have to search the registry for them and delete them from there as well, and, possibly from any "cache" folder like the DLL cache folder XP has where it stores fill backups. -Clint God Bless Clint Hamilton, Owner http://OrpheusComputing.com ) http://ComputersCustomBuilt.com ----- Original Message ----- From: "Jeff Dougherty" Clint. When you say look on the chipset, are you talking, the motherboard? I guess I should have mentioned this is an HP tower, quite a few years old. I will try their website and see if there are drivers there. I tried the update driver and it keeps going back to this one which is from the Win2000 CD. I think I still have the drivers CD for this PC and go from there. Thanks. Jeff ----- Original Message ----- From: "Support-OrpheusComputing.com" >From what you say Jeff, it sounds like a driver problem since you don't have the problem until you install the drivers. It sounds like it's working with the generic default video card drivers, but not with ATI's drivers. ? Are you using the drivers from the ATI CD, or did you get them from their website? In the event they are from the CD, try here: http://tinyurl.com/5e439 although I don't think that's the correct drivers. From this page, http://ati.com/support/driver.html as you can see they don't have the Rage IIC listed. ATI is very confusing about their drivers. Look at the chipset on the video card and see if it says "Pro" anywhere on it. I know it's a not a "Radeon", and I'm pretty sure it's not one of the "128" family of cards, so that only leaves "Rage Pro" in the list. However on that next page under "Details" (on the TinyURL page), I don't see the Rage IIC listed. I think, THINK mind you, back when I used one of these cards they told me the Rage Pro and Rage IIC use the same drivers. So they may be worth a try. -Clint ----- Original Message ----- From: "Jeff Dougherty" I just installed Windows 2000 Pro on my daughter's computer. The monitor worked for a few days, but now says "Input not supported". Monitor is Envision 7100E, Video card ATI Tech 3D Rage IIc AGP I tried uninstalling both and the same drivers are being installed. If I press F8 and go to enable VGA mode, it works, just that the colors are messed up. I tried some setting for the video in the BIOS that didn't help, then went back to the default settings. I can put a CRT monitor on it and it works just fine. If I uninstall the video card, the computer starts and LCD monitor works, until I have to install the drivers and restart, then same problem. I just spent several hours on this and can not figure out the problem. Can anyone help? ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
