I know Tom, but what I mean is perhaps it's being opened by the 
WRONG app or program, as in whatever was originally associated 
with it is no longer "being called".

Like I said, I clicked it every place I found it on my HD, that 
included the DLL cache and other folders.  So if I deleted it 
from its original folder or protected folder, what would be 
restored would do the same thing, it still opens up the Help 
and Support Center.  That's why I think something is wrong with 
the association.  Instead of that MSinfo "System Information" 
being called, the Help and Support Center is being called to 
open.

I'm not sure what you mean by "hash" and that long number after 
it.
Thanks,
-Clint

God Bless
Clint Hamilton, Owner
http://OrpheusComputing.com

----- Original Message ----- 
From: "Tom Phillips"

Clint,
Msinfo is an executable file so it doesn't need anything to 
open it. Far
as I know the program generates the Info report when executed. 
Maybe
your copy of Msinfo is corrupted. If you delete it from 
C:\Program
Files\Common Files\Microsoft\Msinfo a back up is restored 
automatically.
My thought is that this will restore a good copy and it should 
work.
Here is a MD5 hash of my copy of Msinfo.exe compare one 
generated on
your version to this hash if after the restore you still have 
problems.
C:\Program Files\Common Files\Microsoft 
Shared\MSInfo\msinfo32.exe
090D5891041E35E18C77F664581C0BD6

Hope this helps
t0m




Support-OrpheusComputing.com wrote:
> Tom, regardless of where the file is located, it still opens 
> up
> the Help and Support Center!  The files are where they should
> be, it looks like the file associations got screwed up some
> how.  The MSinfo file is not listed under "File types" so I
> don't know how to change it, nor do I know to what it should 
> be
> calling to open it.  I can't right click any of the files and
> "Open with....." so I can see other ways of opening it!  I 
> even
> tried the Shift key + right click and still don't have an 
> "Open
> with....".
> -Clint
>

> ----- Original Message ----- 
> From: "Tom Phillips"
>
> Clint
> The file is msinfo32.exe it is found at C:\Program 
> Files\Common
> Files\Microsoft Shared\Msinfo a backup file is located at
> C:\system32\dllcache try restoring from there if it is not
> where it
> should be.
> Good luck
> t0m
>
> Support-OrpheusComputing.com wrote:
>
>> I just clicked to open my "System information" area, and M$
>> "Help and Support Center" opens up!!  This is....WAS under
>> "Accessories", "System Tools", then "System Information".
>> What
>> the heck could have happened to it, and how now do I get to
>> this area?  I think the file was MSinfo32.exe, and when I
>> manually click it, the Help and Support Center still opens
>> up!
>> I tried a command line of "systeminfo", "systeminfo /s
>> Computer" and "systeminfo /s [my computername]" and that did
>> nothing, it opened up a blank command "DOS" window for a few
>> seconds then closed!
>>
>> I needed to get to that area to try and find out which
>> version
>> of M$ JavaScript I have installed.  So does anyone know how
>> to
>> find this out?  I believe JS is NOT part of XP SP2, but I
>> think
>> it's part of XP.  My XP CD is now a "slipstreamed" CD since 
>> I
>> integrated SP2 in it, so I have no idea if the default XP
>> version is installed, or if SP2 deletes that.
>> -Clint
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