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Here is some info I got from our production manager.

Printers:
Canon iR8500 (standard controler)
Canon iR105 (standard controller)
Toshiba 550 (standard controller, w/ embedded PS card)
WCP90 (standard controller)

CPU:
2GH Processor w/ 768ram
Windows NT4.0

Application:
Acrobat 5.0

Network:
100baseT
Printing LPR/LPD (IP based)
Direct printing to printer (no print server)


Sincerely,
Sabrina Coshow
Graphics Department
BookSurge, LLC
[EMAIL PROTECTED]
----- Original Message ----- 
From: "Scott, Kenneth A" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, August 26, 2003 8:00 PM
Subject: RE: [PDF] Acrobat 6.0 printing problems


>
> The PDF list is a service provided by PDFzone.com | http://www.pdfzone.com
> __________________________________________________________________
>
> What are you printing to?  Do you know how the printer/ printer driver is
> setup?  Is it printing directly to the printer or is it going through a
> print server?  Is it printing via LPR / Port 9100 or Standard TCP/IP?
What
> operating system are you printing from?
>
> All of this info is important to help you with printing problems.
>
> Ken Scott
>
> -----Original Message-----
> From: Sabrina Coshow [mailto:[EMAIL PROTECTED]
> Sent: Monday, August 25, 2003 11:23 AM
> To: [EMAIL PROTECTED]
> Subject: [PDF] Acrobat 6.0 printing problems
>
>
>
> The PDF list is a service provided by PDFzone.com | http://www.pdfzone.com
> __________________________________________________________________
>
> We recently upgraded our production machines to Acrobat 6.0 from 5.05
(since
> the PrePress and formatting departments were already using 6). The text
file
> spools and then prints 2 or 3 pages and quits.
>
> Our IT department downgraded them back to 5.05 and when they try to print
> files that are from 6.0 they were of course getting the message that some
of
> the information in the file may not display correctly. They disregard that
> message and they send the file to print. The file will print but it prints
> very slowly and sometimes doesn't finish.
>
> The IT department has addressed issues with disk space, browser version,
and
> multiple Acrobat readers running on the same machine all to no avail.
>
> Has anyone else had any quirky problems like this with Acrobat 6.0? Does
> anyone have any suggestions for solutions?  Thanks in advance!
>
>
> Sincerely,
> Sabrina Coshow
> Graphics Department
> BookSurge, LLC
> [EMAIL PROTECTED]
>
>
>
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