Re: [PDF] Adobe 6 Scanned Documents and RightFax Fax Server

[Melvin Backus]

Probably a PDF version/level issue.  Not having 6 at the moment I can't give you specifics, but I suspect if you check the properties of the PDF it will have a PDF Version of 1.5.  RightFax can probably only handle 1.4 and older.  Just suspicion at this point.  In 5.x you control this in the distiller Job Options.  You can select 1.3, 1.4, or 1.5.  Probably the same in 6, but I can't say for sure.

At 06:13 PM 8/28/2003 -0500, [EMAIL PROTECTED] wrote:

We are using RightFax for computer-based faxing.

We are having problems with RightFax converting documents scanned by Acrobat 6 and then sent to RightFax for conversion and faxing. PDF's created from Word documents, etc. are eFaxing OK.

Is anyone using RightFax and running into similar problems or having similar problems with other third-party applications?

Randy Cecrle
IT Manager
NE Workers' Compensation Court
<[EMAIL PROTECTED]>

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Whom computers would destroy, they must first drive mad.
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Melvin Backus
Principal Wizard
Sleepy Dragon Enterprises
www.sleepydragon.net