From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Tadlock
Sent: Monday, March 01, 2004 3:08 PM
To: [EMAIL PROTECTED]
Subject: [PDF] Scanning
I'm continuing to have problems using Acrobat 6.0 Pro on a PC as my scanning tool. I used to use Acrobat 5.0 with the same scanner (a Canon IR 2200 multifunction machine) without any problems. After installing 6.0, and connecting to the scanner, the image will scan to 98% and then cause Acrobat 6.0 to lock up and crash.
I can scan without problems using Photoshop 7.0, Kodak Imaging and any other image acquisition software from the same scanner. I only have this problem with Acrobat 6.0. For workflow purposes, we really would like to use Acrobat 6.0 for image acquisition.
The same thing is happening at other work stations using other Canon IR machines and Acrobat 6.0.
How could I determine if this is an Acrobat problem/setting or a communication problem between Acrobat 6.0 and the scanner driver (Network ScanGear 1.3)?
Kathy Tadlock
Support Services, Publishing Services
Western Washington University
Bellingham, WA 98225-9058
Phone (360)650-3545
Fax
(360)650-7436
[EMAIL PROTECTED]
