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Never mind, it appears that just reinstalling Reader 5 works fine.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Karr, David

I have a situation where some users have both Writer 4 and Reader 5
installed on their boxes. When they download a "fillable" PDF, it loads
the document into Writer 4, which makes the document unusable.  I'd like
to figure out the least intrusive method for resolving that.  I think
it's possible that this problem occurs when Writer 4 is installed on the
box AFTER Reader 5, and not the other way around, but I'm not certain of
that. If that's the case, then it seems reasonable to assume that if
this user then installed Reader 5 on top of itself, this would make it
work. Another alternative, of upgrading from Writer 4 to Writer 5, is
not practical for all of the involved users, so I have to determine a
different strategy.

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