Oops...should've gone to Bucky direct...sorry folks

Darren

-----Original Message-----
From: Darren & Tara Sutherland <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: January 31, 2001 10:58 PM
Subject: Re: Tokina Service Dept Response


>Mike, I haven't forgotten about you.  Although, I did see that you should
>have your lens back tomorrow!  Great service!  If for some reason it
doesn't
>pan out, I looked for appropriate lenses to rent and found...not much!  We
>do still have the A* 135mm f1.8 at our store (very sharp) as well as the
>SMC-A 70-210 f4.0 (not bad...but not extraordinary).  If ya still need'em
>let me know!
>
>Darren
>
>PS. hope your lens comes in for ya though.
>
>-----Original Message-----
>From: Bucky <[EMAIL PROTECTED]>
>To: Pentax Peepl <[EMAIL PROTECTED]>
>Date: January 31, 2001 5:37 PM
>Subject: Tokina Service Dept Response
>
>
>>Here is the note THK sent me today when they sent the lens out.  Thought
it
>>might be of interest to you all.
>>
>>Cheers,
>>
>>Mike
>>--------------------------------------------------------------
>>> Glad we could be of service to you.  We feel our current staff and
>service
>>> policies can accomodate the needs of our professional customers on a
>level
>>they
>>> expect.
>>>
>>> Thanks for your kind words.  Unless our customer is happy, we're not
>happy
>>> either.
>>>
>>> Your lens should arrive by noon on Friday, according to Fed-Ex.  Unless
>>Customs
>>> holds the delivery up, it'll be there.  I wish we could have tested it
on
>>a
>>> PZ1P for you, but the camera is still on backorder.  We'll test your
lens
>>and
>>> the ones in our warehouse as soon as it arrives.
>>>
>>> BTW, your new lens is packed inside your old box.  The repair form will
>>have
>>> the replacement statement on it.  The warranty starts the day you
receive
>>it
>>> (three or five years, depending on your original warranty period).  We
>>just
>>> changed from five to three years on the warranty, but whatever you had
>>when you
>>> bought your lens will be in force, but restarting the "clock" again on
>>Friday.
>>>
>>> We hope it arrives on time for you.  If you need anything else, please
>>feel
>>> free to call or email us.
>>>
>>> Regards,
>>>
>>> John Frerichs
>>> Service Manager
>>>
>>
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>>
>>
>
>-
>This message is from the Pentax-Discuss Mail List.  To unsubscribe,
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>
>

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