But the fact is it all depends on people not a company. Nevertheless such persons should not work for any big company. Instead of giving you correct information she/he was rude. What a guy! If she/he did not know the answer he/she should call Pentax service or somewhere. Pity. But when you set any lens on non-A position you should expect some overexposure with you PZ1p! Cheers Alek ----- Original Message ----- From: "Kathleen" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, August 04, 2003 12:50 PM Subject: Re: Disappointed - Pentax technicians couldn't answer extension tube question.
> Not only did the tech not know about extension tubes, but he was arrogant, > as well. I've never had to call them about anything before, but when you > get that kind of treatment for just asking a simple question (including not > getting an answer), I'm sorry I invested in their equipment at all. In > addition, I phoned them on Friday at about 10:00 a.m. their time. He told > me that they were closing for the day in 2 hours (nice hours for customer > service), and maybe they would call me back on Monday if someone knew the > answer to my question. > > Kathy L. > ----- Original Message ----- > From: "Alek Kozak" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Monday, August 04, 2003 2:51 AM > Subject: Re: Disappointed - Pentax technicians couldn't answer extension > tube question. > > > > It is very strange, indeed. Another field where Pentax does not care about > > clients. > > And the stuff...Uhhh > > Cheers > > Alek > > ----- Original Message ----- > > From: "Mark Cassino" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Friday, August 01, 2003 8:10 PM > > Subject: Re: Disappointed - Pentax technicians couldn't answer extension > > tube question. > > > > > > > The Pentax tubes lack the electrical contacts needed for the body and > lens > > > to communicate. In this case, the term "auto" in the tubes' name means > > > that they support open aperture metering, but that's all. They don't > > > support program modes when the lens is set to "A" and the camera will > > > default to center weighted and spot metering only, no matrix mode. But, > > > when the aperture is manually set the metering should be accurate. > > > > > > I have a pair of Vivitar extension tubes that do have both the aperture > > > coupling and the contacts, and I'd suspect other third party brands are > > out > > > there that also support the full functionality. > > > > > > I'm surprised that no one at Pentax understood how their tubes work, and > > > I've long wondered why Pentax has not updated their brand of extension > > tubes. > > > > > > Hope this helps - > > > > > > MCC > > > > > > At 12:28 PM 8/1/2003 -0400, Kathleen wrote: > > > >I'm really disappointed that the Pentax people couldn't answer a simple > = > > > >question about their own (Pentax) extension tubes with their own camera > = > > > >(PZ-1p). > > > > > > > >I just got Extension Tube Set B (Auto) made by Pentax from KEH. They > > > >are in great shape, except when I try to use them, the only information > > > >that shows in the viewfinder is the shutter speed. Where the F-stop > > > >should appear, there is just a blank. This happens whether I am in > > > >automatic or manual mode. Also, the autofocus won't work (which I > > > >really don't care about because I focus manually most of the time > > > >anyway). > > >
