Better yet, maybe Pentax Canada should know about the behaviour of these sales reps. If they're pushing Canon, it's either because (as some have already stated), they're getting spiffs or larger commissions or bonuses to do so, or because they aren't well-versed in Pentax product.

Either way, Pentax Canada better remedy the situation pretty damned quick.

Folks on this list who don't live in Southern Ontario or Canada may not realize how big Henry's is. They are likely Canada's largest photographic retailer.

I wonder how many sales Pentax has lost due to this situation?

regards,
frank



"The optimist thinks this is the best of all possible worlds. The pessimist fears it is true." -J. Robert Oppenheimer





From: "Alan Chan" <[EMAIL PROTECTED]>

Why not talk with their manager?


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