William Robb wrote:
Any ideas on how to solve this?
Remove Norton Antivirus. Install one of the free alternatives like: AVG (http://www.grisoft.com), Avast (http://www.avast.com), Avira (http://www.free-av.de/en/index.html), or Clam AV (http://www.clamav.net).
Take the time out to ritually abuse and destroy the installation media and manuals that the idiots at Symantec sent you. :-)
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