On Jan 4, 2011, at 16:21, Igor Roshchin wrote:
> 
> Pentax USA, do you hear me?
> Are you a serious company who is serious about its CS or just a bunch 
> of opportunists reselling products from Pentax-Japan?
> 

Perhaps it is explained in the other links you provided (which I did not read) 
but if the repair is/was being handled by CRIS Cam, why not just deal with 
them?  Was it necessary to contact Pentax directly?

All of my dealings with CRIS Cam (to whom I shipped my camera, and who made the 
repair) have been excellent and fully-informative.  Camera arrives tomorrow so 
we'll see how well the repair went, but... since it wasn't specifically Pentax 
C.S. doing the repair, why did you need to contact them at all?

 -Charles

--
Charles Robinson - charl...@visi.com
Minneapolis, MN
http://charles.robinsontwins.org
http://www.facebook.com/charles.robinson


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