On Jan 4, 2011, at 16:21, Igor Roshchin wrote: > > Pentax USA, do you hear me? > Are you a serious company who is serious about its CS or just a bunch > of opportunists reselling products from Pentax-Japan? >
Perhaps it is explained in the other links you provided (which I did not read) but if the repair is/was being handled by CRIS Cam, why not just deal with them? Was it necessary to contact Pentax directly? All of my dealings with CRIS Cam (to whom I shipped my camera, and who made the repair) have been excellent and fully-informative. Camera arrives tomorrow so we'll see how well the repair went, but... since it wasn't specifically Pentax C.S. doing the repair, why did you need to contact them at all? -Charles -- Charles Robinson - charl...@visi.com Minneapolis, MN http://charles.robinsontwins.org http://www.facebook.com/charles.robinson -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.