Yes, if you have a non-HD convertor and you are getting pixelated, I would say it is their problem, not yours.
Marnie I'd definitely talk to your cable co, regardless. They can be surprisingly helpful a lot of the time. And not always for a fee. In a message dated 9/30/2013 8:10:20 A.M. Pacific Daylight Time, gsi...@gmail.com writes: If you're getting decent results Over the Air through it's digital converter and a bad signal from the Cable box, you can rest assured, with relative high probability that the problem is the cable system, not your TV. The box may be mis-configured, defective, or the signal may be just plain bad. gs -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.