On 4/11/2016 2:32 PM, Mark Roberts wrote:
Mark Roberts wrote:

Have you been in touch with Adobe's tech support?


Jostein Øksne wrote:

Mark,
Does your system have an embedded graphics processor on the motherboard, by any 
chance?
A long shot, knowing your level of computer skill. Sure you know what to do if 
you missed it...

A shrewd hypothesis but unfortunately I already thought of it. I shut
down the on-board graphics via the BIOS from the very start.

What's really weird is that other apps, even Adobe applications like
Illustrator, detect the graphics card perfectly well.

Further developments: One of the computers in the lab at school
started displaying the same error today! Just one out of 18 identical
computers – exact same hardware and software configuration as every
other machine in the lab, with permissions locked down so students
*can't* change anything significant.

My home computer is Windows; the ones in this lab are all are all Mac.
I'm running CS6; the ones at school are on CC (the school has a
sitewide license).

I just prowled through reddit's r/photoshop section today, which,
though surprisingly low volume in terms of posts, has a couple of
people with this issue. And no solution found yet.




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