I agree their software is clunky but I'v had very good experiences with their customer service people.
-----Original Message----- >From: Larry Colen <l...@red4est.com >Subject: Re: It seems that metal prints sell > > > >Ken Waller wrote on 9/11/18 5:09 PM: >> I've had a number of my images done by Bay Photo put on metal plates and >> I think that medium has a lot going for it. > >There is also the nice detail that they can be more easily cleaned than >many other surfaces. > >> On the wall they float about 1/2" from the wall and have a modern feel >> to them. With the conventional print in a frame you have the added task >> of picking a mat, frame and glass which must add to the image or you >> stand the chance of a potential buyer liking the image but not the >> frame, mat etc. >> >> Plus I think your profit margin can be higher since you're not paying >> for those frames, mats etc. > >Metal prints are not only a lot cheaper than frames and mounting, when >photos are sold in the frames both the photo and the frame need to work >with where the potential customer wants to hang them. When conventional >prints are sold without a frame, then the customer doesn't want to deal >with the cost and bother of getting them framed. > >> >> I normally wait for Bay Photo's special sales on the metal prints for >> added savings. > >The Bay Roes software is impressively bad. Not as bad as Apple >"photos", but it has a tremendous amount of suck. I ended up spacing >out and forgetting to make sure that two of my prints were ordered in >vertical format. I was able to make them work for my party. I saw two >possibilities to fix them. I could drill a new hole in the back plate, >or I could cut the old one off and remount it. As it turns out, on >Monday I was working at Bay (vendor, not employee, installing some >network cable). At one point I took my prints up to the metal prints >section to ask them how hard it would be to remove and remount the >backing, and they just reprinted them for me. > >-- >Larry Colen l...@red4est.com http://red4est.com/lrc >https://www.flickr.com/photos/ellarsee/collections/72157612824732477/ -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.