Believe it or not, I had a very good experience with Adobe. I had been running 
PS6 and an old version of Bridge under High Sierra OS on my Mac. I knew I 
couldn’t go beyond High Sierra and continue to use the old PhotoShop. But 
Intuit said that beginning next year, Turbo Tax would no longer run on High 
Sierra or older OS, so I figured now is a good time to move on. I installed the 
Catalina OS, purchased Adobe’s cloud-based photography package for $9.95 a 
month and tried to install Creative Cloud. Couldn’t do it. The install always 
stopped about a third of the way through. I looked for help on the web and 
couldn’t find much, so I called Adobe Tech. They put me on the callback list. 
About twenty minute later a tech in India called me. I let him take control of 
my computer, and he worked on it for about half an hour, throwing away old 
Adobe files and installing the new software. He was a really nice guy, and I 
got his name and employment verification. While  he worked we talked about 
photography and writing (he asked what I did for a living). It was a very 
pleasant experience, and I now have the latest version of Photoshop and Bridge 
working very well. Will try Lightroom again one of these days, but I suspect 
I’ll stick with what I know.

Paul
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