From: _Dollars and Sense_, Jul/Aug95 CO-OPS, ESOPS, AND WORKER PARTICIPATION by Rebecca Bauen In 1991 the 130 employees of Market Forge, an industrial cooking equipment manufacturer in Everett, Massachu- setts, were threatened with loss of their jobs. The Chicago- based conglomerate that owned the 95 year-old plant in- tended to sell it to a firm in Georgia and move operations there. When the union, United Steel Workers (USW) Lo- cal 2431, successfully halted the move, the company threatened bankruptcy. But in 1993, after two and a half years of negotiations, the workers bought their plant. With the help of the USW the employees were able to assess whether the firm would be a good investment before purchasing it. Said Dave Slaney, Vice President of the Steelworkers local, "We creat- ed a financing structure which allows employees to own 100% of the shares and have full control: each employee has one vote to decide on management salaries, their own pay raises, firing the manage- ment, as well as plant re- location. " The Market Forge buy- out was accomplished through the increasingly common tool of an Em- ployee Stock Ownership Plan (ESOP). But 100% ownership by workers is rare for ESOPs. In al- most all cases employees own a small fraction of the stock, and so have lit- tle decision-making power. ESOPs are one of two mechanisms that many corporations are encour- aging as solutions to mea- ger rates of productivity growth. The second mechanism is employee participation plans, which allow workers to have input into how their jobs are structured and how companies are run. Business leaders hope that ESOPs and participation schemes will raise productivity by reducing workers' alien- ation from their jobs. But both of these mechanisms are management-inspired, and neither, on its own, gives em- ployees real power within their workplaces. As a result they have generally failed to yield serious productivity improvements. In contrast, worker cooperatives, in which the em- ployees have both full ownership, and control over management decisionmaking, are a true break with tra- ditional corporate structures. As such, studies have shown that not only do they generate more employee satisfaction, but production efficiency often improves greatly. While still a tiny fraction of American compa- nies, worker coops are steadily demonstrating their vi- ability in the marketplace. ESOPs ARE NOT WHAT THEY SEEM There are approximately 9,500 U.S. companies with ESOPs -- including Hallmark, Avis, and United Air- line -- covering over 10 million employees, who con- trol over $150 billion in corporate stock. And they are growing at a rate of 300,000 to 600,000 new partici- pants a year, according to the National Center for Em- ployee Ownership (NCEO), an Oakland-based non- profit. In most ESOP corporations, employees are offered stock as part of a benefits package, and accrue increasing rights to shares with seniority. Some companies substitute ESOPS for pensions altogether -- despite the riskiness for employees of having their retirement invested in the fate of the company. Veronica Manson of NCEO explains that ESOPs are popular with corporations because of the tax benefits. In fact ESOPs were invented by a corporate investment banker in 1974. ESOPs allow a company to set up a trust fund for employees and borrow money to buy shares. The company then makes a tax deductible contribution to the plan to enable it to repay the loan. Besides large corporations, small family- owned firms are also turning to ESOPs. Tra- ditionally, when a company's founder wants to retire and cash out, the owner sells the company to a large firm, or goes out of busi- ness altogether. The alternative is to sell to the workers and get a tax break. Many stock ownership plans offer em- ployees the right to vote for the board of directors. But, unlike the Market Forge case, employees rarely comprise a majority of the stockholders. NCEO reports that less than one-third, or about 2,500 compa- nies, form ESOPs for philosophical rea- sons; to really share ownership. A top man- ager in one of the country's leading ESOP investment firms admits, "ESOPs are the antithesis of workplace democracy." The Horatio Alger strategy of benefitting indi- viduals, rather than collective groups of workers, is the operative one. At first glance, ESOPs seem to offer a win-win strategy; the individual employees gain by the financial success of the company, and the corporation gains tax benefits. Yet the cards are stacked: the company's financial success is only a possibility, while the tax benefits to the corporation are guaranteed. "Employee owners" are still employed by CEOs and outside stockholders, who continue to both reap profits and make the majority of decisions about the future of the firm. PARTICIPATIVE MANAGEMENT: ANOTHER DIVERSION Another strategy that appears to offer increased democra- cy in the workplace is participatory management. Invent- ed by management consultant Edward Deming in the 1950s, employee participation's purpose is to increase pro- ductivity and employee motivation. How work is organized is a key to productivity. By set- ting up flexible work teams and inviting production work- ers to contribute to product design, management found new ways to remain profitable in an increasingly compet- itive global market. By appealing to workers' "higher or- der" need for meaning through increased participation, corporations avoided compensating them financially for their extra efforts. Yet, for most employees, increased in- volvement has resulted in few real changes. Most Fortune 1000 participatory management pro- grams allow employees to give input--but only to make suggestions, not decisions. In order to make good deci- sions, workers need informa- tion. Yet in 25% of these firms, em- ployees have no ac- cess to information on the company's overall performance -- even though that information is public. Half don't regularly in- form employees of their teams' unit operating costs, which would help them evaluate their own performance. Both employee participation programs and ESOPs are man- agement-inspired models. In ES- OPs, employees gain individual stock benefits, but the ratios be- tween the highest and lowest wage levels do not change, and most profits still go to non-employee stock owners. In- creased participation through teams may make work more "meaningful," but offers little real power. In both, employees remain at the whim of management and stockholders. WORKER COOPS: A DEMOCRATIC ALTERNATIVE Participation alone doesn't lead to greater productivity. Rather, having real decision-making power does, accord- ing to studies tracked by the NCEO. And participation without ownership tends to be short-lived or ambiguous. Ownership seems to provide the fuel to keep participa- tion going. On the other hand, ownership alone affects performance little if at all. A 1987 U.S. General Ac- counting Office (GAO) study found that ESOPs had no impact on profits. July/August 1995 21 NEITHER ESOPS NOR PARTICIPAT10N PIANS GIVE WORKERS REAL POWER WITHIN THEIR WORKPLACES But firms that are managed in a participatory way and are employee-owned increase their productivity growth rate by 52% per year, according to the same GAO study. NCEO confirms, "We can say with certainty that when ownership and participative management are combined, substantial growth results. Ownership alone and participation alone, however, have, at best, spotty or short-lived results." Worker-owned cooperatives are a model that combines and extends the benefits of both ESOPs and participa- tion plans. Ownership of the firm belongs solely to those who work there rather than to those who can afford to buy stock. Employees are not subject to the whims of the chief executive officer or board. Instead, the worker- owners elect the board, who in turn hire management and control capital. Economic benefits--regular pay and net profit--are distributed equitably to workers, not to external share- holders according to the number of shares purchased. De- cision-making power also belongs to workers. Each person has the right to one vote based on their work in the com- pany, not on the number of shares owned. And, by com- bining economic ownership with participation in signifi- cant decisions, worker-owned cooperatives have proven to - be more productive than tra- ditional businesses. Dick Gilbert (one of the founding owners of Stone Soup, a worker-owned restau- rant in Asheville, North Caro- lina), myself, and others re- cently conducted a survey of coops throughout the nation. It provides the most comprehensive information available on worker-owned cooperatives in the U.S. today. There are nearly 150 such businesses (not including consumer- owned coops, such as most food coops), primarily concen- trated on the west and east coasts. Some are in manufactur- ing, others in retail trade, while most are in services such as printing, restaurants and health care. Like traditional busi- nesses, these firms must develop marketable products, gain access to financing, and compete in the market while at the same time attempting to model economic justice through shared ownership. While some of those employed in coops are attracted by the ownership structure, many just need the jobs. Cooperative Home Care Associates (CHCA) in the Bronx currently employs 300 low-income Latina and African American women, 80% of whom previously had been receiving some sort of public aid. Offering women the opportunity for ownership, as well as higher wages and better advancement opportunities than are normal in this "ghettoized" industry, they believe that high quality care will result. Success has led to franchis- ing home care cooperatives in Boston, Philadelphia and rural Connecticut. Following CHCA's success in home care services, Bos- ton's ICA Group, a non-profit providing technical assis- tance to worker-owned firms, is encouraging coop devel- opment in low-income communities in five other indus- trial sectors: retail franchises, temporary employment, en- vironmental products and services, childcare and private security services. ICA chose these industries based on its analysis of the market--minimal barriers to entry, growth potential, access to capital, and the potential to employ a significant number of low income people. Job quality -- opportuni- ties for liveable wages and advancement -- was also an im- portant consideration. SO, WHY THE SMALL NUMBER? Skeptics conclude that their small numbers indicate work- er-owned firms are inefficient organizations. The chal- lenges of democratic control by ordinary workers must lead to a greater failure rate than conventional business. This conclusion is wrong. Worker-owned cooperatives have no greater failure rate than conventional businesses. Yet, because they are unique, they attract more attention and appear to fail more often. External market forces cause some of those failures that do occur. Stone Soup, for example, faltered when seven new restaurants opened in Asheville's downtown. Failures also take place due to the difficulty that tradi- tional business services and conventionally-trained indi- viduals have in relating to cooperatives. Coops' democrat- ic structure makes it more difficult for them to access fi- nancing, or to attract managers who are both competent and understand democratic participation. In addition, most workers have little or no prior experience in educa- tion or employment that prepares them for cooperative business practices. Gerry Mackie, former director of Hoedad, the largest of the Northwest's Forest Workers Cooperatives, believes capitalizing new worker-owned cooperatives is more diffi- cult than traditional businesses. In many industries, coop- erative members can't finance all the costs themselves through individual investments, and locating outside money without voting rights is difficult. Venture capital- ists are unwilling to forfeit these rights. Traditional banks are wary of the unusual cooperative structure and hesitate to make equity or working capital loans. [Note from facilitator <econ.democracy>: On this very crucial point see: Whyte and Whyte _Making Mondragon_(1988), Chapter 5, THE COOPERATIVE BANK, pp. 49-52. I may as well take this opportunity to remind you that this volume is the bible/hand- book on this topic, encapsulating 40 years of experience.] Carol DiMarcello of the ICA Group disagrees with Mackie, stating, "Money does exist for groups to start worker-owned cooperatives, through intermediary groups such as ICA, which makes loans nation-wide, as well as other regional and local credit unions." Foundations are increasingly supportive of non-profits starting worker- FIRMS THAT ARE MANAGED IN A PARTICIPATORY WAY AND ARE EMPLOYEE- OWNED INCREASE THEIR PRODUCTIVITY GROWTH RATE BY 52% PER YEAR. owned cooperatlves as a means to create economic self-sufficiency for eco- nomically deprived groups. New York's Coop- erative Home Care Associ- ates continues its work through foundation sup- port. "Finding managers who understand cooperative structures and are willing to work in them, at a rate lower than they could make in conventional firms, is more difficult than financing," says Di- Marcello. In addition to traditional business skills, managers need to understand the cooperative's unique internal capital accounting sys- tem (which tracks workers' initial investment as well as their share of profits and losses), cooperative problem- solving, and democratic information sharing. Others, like Dick Gilbert of Stone Soup, believe co- operation is difficult to teach and maintain, particular- ly in industries with high turnover rates, like restau- rants. Stone Soup managed to reduce its annual turn- over rate to 50% (half the workers leave each year), far less than the industry's average of 600% (workers last only two months on average) . But it was still difficult to share information, build trust, make collective deci- sions, cooperate in conflict resolution, and run the business. To maintain the democratic nature ofthese groups, they need to instill and practice democratic management. Gil- bert, along with a handful of worker-owners and adult ed- ucators around the country, is organizing educational pro- grams to teach the culture and history of cooperation as well as the technical aspects of running and managing worker-owned businesses. "Given our acculturation, we're probably more com- fortable in authoritarian structures and carrot and stick motivators," Gilbert says. "This isn't the way it should be. We need to build models which are different and gain an understanding of how it's done." In the United States today, there is greater capacity than ever before to promote worker-owned cooperatives. There are increasing numbers of financing mechanisms such as community development banks, revolving loan funds, foundations, and union pension funds. We also have more savvy at cooperative business development, and more technical assistance organizations like the ICA Group in Boston, Praxis in Philadelphia, and NCEO in Oakland. We have learned through our own history and internation- al experiments what contributes to building networks of cooperatives. We still need to develop education for eco- nomic cooperation in schools and universities, as well as in our places of work. As we find ourselves lured by the promise of reorganiz- ing traditional workplaces, we should not be seduced by the economic benefits of ESOPs to individuals, or by em- ployee participation schemes. Although interest in them is widespread, they are diversions from a broader goal. In- stead, we should move beyond management's strategies and create new ways to equitably share control and the economic rewards of our labor. Resources: Industry Sector Assessment for Community Economic Development Replication Strategy, The ICA Group, 1994 (20 Park Plaza, Suite 1127, Boston, MA 02116); Employee Owner- ship and Corporate Performance, National Center for Employee Ownership, undated (1201 Martin Luther King Jr. Way, Oak- land, CA 94612). July/August 1995 page 23 Rebecca Bauen works in community development in Seattle, Washington, and is a D&S associate. Dollars & Sense magazine is published by the Economic Affairs Bureau, Inc. One Summer Street Somerville, MA 02143 617 628-8411