Harold Salzman in Software by Design talks about the constraints on efficiency
imposed by things like personal style, institutional culture in software
design. Paul Osterman, looking at the uses of automation, found that work
reorganization (in the direction of participation, teamwork, etc.) was
essential to realizing productivity gains. However, he was looking at lean
production models in which participation is not really a democratic process,
but a way to capture more of the employee's knowledge. This eventually is
translated into higher levels of automation. "Giving wisdom to the machine."
There's a whole lot of jobs I'd gladly give a robot. I'd like to talk about
that. What comes next. How can we share both work and income?
-------------Laurie
