Today, I went to the local branch of the US post-office to expedite the
mailing of a letter. I hadn't been there in a long time, so I was impressed
by two things: (1) the clerk asked if I wanted to buy stamps while I was
there and (2) they had set up think plexiglass barriers between the
customers and the clerks, to prevent robbery.
Is it symbolic of larger trends that the commercialization of the USPS (the
management's instruction that the clerk must use a phrase much like
McDonalds' "would you like fries with that?") goes along with greater fear
of robbery?
Jim Devine [EMAIL PROTECTED] & http://liberalarts.lmu.edu/~jdevine
