> > the changing nature of work, Doug, have you had a chance to read Frederick Abernathy, John Dunlop, Janice Hammond and David Weil, A Stitch in Time: Lean Retailing and the transformation of mfg--lessons from the apparel and textile industries (oxford, 1999)? Haven't read it. It seems to be one of the most detailed investigations of the changing nature of work.
Rakesh