http://www.huffingtonpost.com/richard-greener/beware---health-insurance_b_654280.html
The Huffington Post July 21, 2010
Beware - Health Insurance And The "Fine Print"
by Richard Greener

Beware, insurance is something we think we know about. It's almost 
impossible to live in the modern world without it. Among its 
various definitions these elements stand out. Insurance is: "an 
act, measure or provision that gives protection." Or, insurance 
is: "a means of guaranteeing protection and safety." When needed, 
for reasons that require no further explanation, no insurance is 
more important than health insurance.

Most of us are also familiar with the - "fine print." It too has 
many definitions, but it has only one meaning: "something 
presented in a deliberately ambiguous or obscure manner." If the 
purpose of insurance is protection, the purpose of "fine print" is 
deception. For the insurance company, or other corporate interest, 
that simply means a method and process whereby they might reduce, 
limit or totally eliminate their liability to the so-called 
insured. Here's how it works.

1. The insurance company offers to protect you against something.
2. The insurance company charges money for that protection.
3. The insurance company does not provide protection because of 
the "fine print."

Some readers may know I had a heart transplant. To prevent my new 
heart from being rejected by my body's immune system - to stay 
alive following my heart transplant - I must take two powerful and 
very expensive immunosuppressant drugs. Together, they can cost as 
much as $35,000 a year. One of them is Cellcept, manufactured by 
Roche Pharmaceuticals. At my dosage level, Cellcept costs about 
$2,000 a month. While there are no guarantees Cellcept will work - 
after all, no drug is 100% effective for 100% of all patients - 
without it I stand no chance of survival. This medicine is a 
matter of life and death. The Roche brand name Cellcept has been 
very effective for me. However, the generic version was not. When 
I switched to it I showed organ rejection. After treatment to 
reverse the rejection I was put back on a "brand only" prescription.

As a financially responsible adult, I bought the proper insurance 
and even a secondary policy to take care of any possible uncovered 
expenses. My insurance covers Cellcept. No problem. I'm fine.

I get my prescriptions filled at a Publix Pharmacy. Publix is one 
of the biggest and most profitable supermarket chains in the 
United States. There are more than 800 Publix Pharmacies. They've 
done a fine job... until now. Publix just advised me that - 
starting in August - they will refuse to fill my "brand only" 
Cellcept prescription. They took this position because Publix has 
been getting a "rebate" a "discount" or what some might call a 
"kickback" from Roche on my Cellcept prescriptions - in addition 
to the insurance reimbursement - and that extra payment from Roche 
is ending. So, Publix told me they will only fill a generic 
prescription. But of course, I have no choice in this. I cannot 
use the generic. My doctors and my transplant center have 
specified that I must take the brand name Cellcept. Publix doesn't 
care about that. All they care about is the money from Roche they 
will no longer be getting.

Publix does not deny their decision is entirely based on the end 
of the Roche "kickback" program. I have spoken with their 
corporate Pharmacy Supervisor, Michael Poblet. He was polite, open 
and straightforward about this corporate policy. Poblet said, 
Publix will fill my brand name prescription only if I pay cash for 
the total amount. They will no longer recognize or accept my 
insurance.

Publix has a contract with my insurance company. They have agreed 
to a specific reimbursement for every Cellcept prescription they 
fill. No one forced Publix to sign this contract. They didn't have 
to if they weren't satisfied with the payments they were agreeing 
to accept. And, my insurance company was supposed to provide me 
with "protection" and "safety." Isn't that what I pay them for?

How then could I be denied both? No more "protection." No more 
"safety." I'm still paying my insurance premiums every month. 
Publix is still listed as a "participating pharmacy." What 
happened here? The answer, of course, can found in the "fine print."

Despite my faithful compliance and timely payment for my insurance 
coverage, my insurance never actually provided me with either 
"protection" or "safety." It's just a façade. You see, the "fine 
print" allows Publix to handpick those prescriptions they will 
fill and those they won't. They're not really a "participating 
pharmacy" and I'm not really insured. At the whim of Publix 
corporate executives, they can deny any prescription, as they have 
mine.

When I complained to my insurance company, they told me "to read 
the fine print." Of course, that part of the "fine print" was 
never available for my inspection. It was a private matter between 
my insurance company and Publix. It was their contract, not mine. 
It was the perfect arrangement - for them - because there was no 
way I could have known this might happen to me.

I have about another month's supply on hand. After that, although 
I pay my insurance company every month, and my doctors continue to 
prescribe the brand name Cellcept, I am left to fend for myself.
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