"People so crave control over their lives that when control is scarce they will 
manufacture it. In studies by psychologist Aaron Kay and colleagues, people 
made to feel that they lacked control believed more fervently in a controlling 
God. They believed also in a controlling government, conspiracy theories, and 
superstitions. Someone has to be in control. Lacking control is associated with 
higher blood pressure, lowered immune function, and a host of stress-related 
diseases. Control is the essence of power, the linchpin binding status to 
stress."

*       *       *

The Myth of Executive Stress
How tough is it, really, to be the boss?
By Keith Payne  
Scientific American
Tuesday, September 24, 2013 

It’s tough to be the boss. A recent Wall Street Journal article described the 
plight of one CEO who had to drag himself out of bed each morning and muster 
his game face. It would be a long day of telling other people what to do. It 
got so bad, we are told, that he had no choice but to take a year off work to 
sail across the Atlantic Ocean with his family.

Forbes agrees: “many CEOs have personal assistants who run their schedules for 
them, and they go from one meeting straight to another with barely a moment to 
go to the bathroom.” The indignity! And even worse than the bladder strain is 
having to fire people: “You may think a CEO can be detached when deciding who 
to lay off, but generally that couldn’t be farther from the truth. Having to 
make tough decisions about the people all around you can hit very hard.” Take 
heart, those of you who have lost your job in these turbulent economic times. 
At least you didn’t have to fire somebody.

This type of silliness usually cites research from the 1950’s on “executive 
stress syndrome.” The research was not on executives, but rhesus monkeys. In a 
famousexperiment, neuroscientist Joseph Brady subjected one group of monkeys to 
regular electric shocks every 20 seconds for six hour shifts. Another group of 
“executive monkeys” had the same schedule, except that they could prevent the 
shocks by pressing a lever in each 20 second period. The “executive monkeys” 
quickly learned to prevent the shocks by pressing the levers. This situation 
sounds awful for both monkeys, but decidedly worse for the monkeys with no 
escape. And yet, it was the “executive monkeys” with greater responsibility and 
control who started dropping dead from stomach ulcers. These results seemed to 
suggest that being responsible for making important decisions was so stressful 
that it posed a serious health risk. Executive stress syndrome was born.

There are of course two problems with an executive monkey: the executive and 
the monkey. For Rhesus monkeys are not people, and controlling electric shocks 
is not making business decisions. We can do better.

In fact there are hundreds of studies on the relationship between stress, 
health, and power. And they virtually all show the opposite of the executive 
monkeys. Biologist Robert Sapolsky has studied baboon troops in Africa. He 
finds that the lower the baboon’s rank in the pecking order, the more likely it 
is to have high levels of stress hormones and stress-related illnesses. But a 
high-ranking alpha male, who can mate with any female he chooses and take out 
his aggression on any lower ranking male, has much lower stress. If executive 
apes exist, these are the ones.

Evolutionary psychologists often talk about the brain as a Swiss Army knife, 
with a particular gadget “designed” by evolution to solve each evolutionary 
problem. But the stress response is no Swiss Army knife -- it’s a sledge 
hammer. The stress response is an all-purpose Code Red that reacts in a similar 
way to different kinds of threats. The hyena charging from behind the grass 
elicits the same kinds of bodily responses as the boardroom full of bosses 
evaluating your PowerPoint presentation. The brain triggers a release of stress 
hormones including adrenaline and cortisol, causing the heart rate to spike. 
Glucose floods the system to release energy. All that energy is diverted to 
muscles in the arms and legs as the body shuts down non-essential activities 
like growth and digestion. That’s great for running or fighting, but no help 
for remembering your opening joke.

If you are a zebra on the savannah running from the hyena, that adrenaline rush 
will either save your life or you will become breakfast. Either way, the stress 
response will be over in a few minutes. But humans are endowed with the ability 
to remember every flubbed joke in the past and to lie awake in bed imagining, 
in excruciating detail, the disasters that might await in the months ahead. 
When the stress response is activated for months at a time, it is toxic. The 
cardiac workout turns into heart disease, the glucose flood sinks into 
diabetes, and the overworked immune system gives in to infections. The stress 
response that evolved to save our lives now threatens it.

How does the stress response work in a human chain of command? A recent study 
by psychologist Gary Sherman and colleagues provides the most direct test yet 
of the difference in stress between leaders and followers. They studied full 
time workers in either business or the military who were taking executive 
education classes at Harvard’s business school. They first classified the 
participants as either leaders or non-leaders. Leaders were defined as those 
whose job required them to manage other people. On both surveys of anxiety and 
biological measures of cortisol, the leaders showed substantially lower levels 
of stress than the non-leaders. The results were the same in both business and 
the military. Leadership has its privileges.

These results echo a massive study of British government employees that has 
been going on since the 1960’s. The British civil service has an exquisitely 
detailed hierarchy with clearly defined job grades all the way from cabinet 
secretaries down to administrative assistants. People in this study are all 
employed and they all have health insurance. Nonetheless, Physician Michael 
Marmot has found that each rung down the ladder is associated with more 
stress-related health problems including the biggest health problem of all, 
death.

When the executive or the general complains that they are “stressed,” we have 
to pay careful attention to what exactly they mean. They may have more emails 
in their inbox than they can get to. They may work long hours. But in most 
cases they can say no to requests and they can decide when and how to deal with 
challenges. They have much more control over how their lives are arranged than 
does the secretary who schedules their appointments or the janitor who cleans 
their office.

People so crave control over their lives that when control is scarce they will 
manufacture it. In studies by psychologist Aaron Kay and colleagues, people 
made to feel that they lacked control believed more fervently in a controlling 
God. They believed also in a controlling government, conspiracy theories, and 
superstitions. Someone has to be in control. Lacking control is associated with 
higher blood pressure, lowered immune function, and a host of stress-related 
diseases. Control is the essence of power, the linchpin binding status to 
stress.

So why did the executive monkeys drop dead of ulcers if control protects 
against stress? It turned out that the study had a fatal flaw. The monkeys were 
not assigned to be in the executive or helpless groups at random, which is the 
cornerstone of an experiment. The monkeys who learned how to use the lever to 
prevent shocks the fastest were “promoted” to executives. Those fast learners 
may have learned fast because they were especially upset by the shocks. If so, 
then it was not control that doomed them but their heightened stress response 
to being shocked. There is a lesson here, and not only in the scientific 
method. If you are trying furiously to control a situation because you are 
terrified of what would happen if you don’t, you are not really in control at 
all.

I don’t doubt the sincerity of professionals who say they feel stressed. 
Everyone feels overwhelmed at times. But “stress” has become a cliché. It is a 
buzzword so overused that it has come unbound from its scientific meaning. The 
professional class may be stressed in their way. But the powerless are stressed 
in the way that kills.

Keith Payne is an associate professor in the Department of Psychology at the 
University of North Carolina at Chapel Hill. He studies unconscious and 
unintended influences on thought and behavior.
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