[There's been a few articles on this in the last month at the same
'paper' for interested parties. Not unconnected to the lawsuit against
Apple, Google etc. ]


http://seattletimes.com/html/businesstechnology/2023469058_boeingtransfersxml.html

Originally published Saturday, April 26, 2014 at 8:02 PM

Boeing sees big savings, others see big risks in job transfers

Detailed internal Boeing documents reveal the stark cost-cutting
calculus behind its transfer of engineering work: The company hopes to
save 28 percent on pay and benefits by shifting 1,300 Boeing Research
& Technology jobs.

By Dominic Gates
Seattle Times aerospace reporter

Boeing expects to save more than $100 million a year by transferring
1,100 research engineering jobs out of the Puget Sound region and an
additional 200 from Southern California to lower-pay locations,
according to internal Boeing documents reviewed by The Seattle Times.

The documents show the company is willing to spend more than $150
million to implement the plan, laying off people and closing research
labs here while moving the work to new engineering centers in
Huntsville, Ala.; North Charleston, S.C.; and St. Louis.

For each engineering job moved away, management projects average
annual savings of $60,000 in pay and benefits.

The restructuring of the Boeing Research & Technology (BR&T) unit is
just one piece of Boeing’s broader push since the spring of 2013 to
shift multiple engineering units away from the Puget Sound region. So
far it has announced that some 4,300 engineering jobs here are to be
moved.

Boeing employees and some industry experts warn these plans have
already undermined the morale of the entire engineering workforce here
and that the company is at serious risk of losing essential expertise.

But Boeing is moving ahead. The stark financial calculus outlined in
the BR&T documents suggests cost-cutting is the prime driver.

Boeing vice president Jim Schlueter did not dispute the figures in the
documents but insisted in an interview that “cost is just one element
of the decision making.”

Among other goals in transferring the work, he said, the company aims
to “gain access to new talent,” “reorganize how we operate,” and
“reduce our footprint where we are not as productive as we should be.”

Echoing remarks last week by Boeing Chief Executive Jim McNerney,
Schlueter said the work transfer is about finding the best places to
do research and the right skill mix for the future.

Ray Goforth, executive director of Boeing’s engineering union, had a
different explanation when shown a summary of the documents: “So they
really are just trying to drive out the older people to lower their
labor costs. Wow.”

He said the BR&T engineers he’s heard from believe that the supposed
savings are illusory.

“This utter dismantling of the research and technology capacity is
going to really cripple the Boeing Company,” Goforth said.

BR&T is Boeing’s advanced central research and development unit. Its
engineers provide support to the company’s commercial, military and
space units, running labs that test materials for airplane parts, new
chemical treatments or the performance of electronic systems. They
also research breakthrough technologies for the creation of new
products.

The plan to move work from here to three new “centers of excellence”
in Alabama, South Carolina and Missouri — internally code-named Flash,
according to the documents — was announced in early December, but with
no details of which jobs would move and which would stay.

Since then, the BR&T engineers have been in limbo, but they expect to
hear details of who exactly is to get cut next month, some as early as
this week.

Of the 1,300 here and in Southern California whose jobs will move,
only about 110 tagged as having “critical” skills will be offered
relocation expenses and incentives to move to one of the new
engineering centers, the Boeing planning documents reveal.

Other employees who are laid off can apply for jobs, likely with lower
wages, at the new locations. The documents show Boeing projects only
about 280 will make such a transfer.

The company also plans to hire about 660 new people at the new
centers, 40 percent of them entry-level engineers.

To fill the remaining gap between jobs cut here and jobs added
elsewhere, management plans to use some 240 contractors in the U.S.
and overseas.

The documents cite a 2014 average engineering wage in Puget
Sound/Southern California of $125,000 compared to a projected average
of $89,000 — 28 percent lower — at the new sites.

With benefits in 2014 adding 70 percent of value to the wages, the
full cost comparison is cited as $212,000 per head annually here
versus $152,000 at the new engineering centers.

This will provide recurring labor-cost savings in excess of $100
million per year after 2016, once the work transfer is complete, the
Boeing documents say.

The plan envisages lab reductions of 160,000 square feet in Puget
Sound and Southern California. Multiple research labs will close
around Boeing Field and South Park in Seattle, as well as in Everett,
Auburn, Kent, Renton and Bellevue.

The restructuring will reduce the Puget Sound area’s share of BR&T’s
total workforce to 28 percent in 2016, from 54 percent at the
beginning of this year.

Boeing estimates the one-time cost of the major restructuring at more
than $150 million, with the biggest single chunk, $71 million, spent
going to severance payouts and benefits to those who either retire or
are laid off.

One-time costs also include $21 million in relocation expenses for the
critical individuals and the new hires; $42 million to reestablish
labs at the new locations; and $12 million in recruiting and hiring
expenses for all the new people.

But the internal planning documents also acknowledge risks to the
work-transfer strategy, including:

• Essential expertise may leave Boeing. Rival companies could poach
critical talent.

• The best candidates from inside or outside Boeing may not want to
live and work at the new sites.

• New hires not being co-located with the departing experienced people
could impede knowledge transfer.

• Morale could be damaged.

• The move could spark unionization efforts at the new engineering sites.

To counter that last threat, the documents say that in February and
March, BR&T managers attended training sessions in “union
containment,” discussing how to detect and discourage any nascent
organizing efforts among the nonunion engineering workforces in
Huntsville, North Charleston, and St. Louis.

BR&T engineers here say loss of talent is certain — in part because of
the alienation caused by the process.

One engineer, who asked to be anonymous for fear of company
retribution, said his group, which consists of 23 people, has been
told only 10 jobs will remain here after the work transfer. No one yet
knows who will be cut.

In these circumstances, he said, for weeks everyone in his unit has
been concentrating less on work and more on what steps they should
take to protect their livelihood.

“This is the worst I’ve seen in 30 years,” he said. “Management is
terrorizing the workforce.”

He’s already been told informally that he’s one of the “critical”
individuals who will be offered relocation, but he said Thursday
there’s no way he’s taking the offer.

“I won’t go,” said the engineer. “Nobody wants to go. Nobody wants
this to work.”

Boeing’s Schlueter said management is “aware of the risk of losing
essential expertise and capacity, and we’re doing a number of things
to address that.”

“But we’re also aware of the risk of not being competitive in the
future,” he added.

Outside aviation experts side with the engineers.

Hans Weber, president of engineering-consulting firm Tecop
International, said it’s foolish to look at such employees purely as
an expense, “as if you could simply unplug one person because their
salary is too high and plug in another one whose salary is lower
because he is less experienced.”

He said the most talented engineers in BR&T already will be scouting
for other options.

“It’s more than a risk — it’s inevitable that you lose some of your
best people in that process,” Weber said.

Scott Hamilton, Issaquah-based aviation analyst with Leeham.net, said
the new hires in the new locations will “have to get trained, have to
get experience.”

“The concern is losing institutional knowledge,” Hamilton said.
Referring to Boeing’s headquarters, he added, “Chicago right now seems
totally tone deaf to that risk.”

Tone deafness also pervades some of the messages to managers about the
dramatic changes ahead.

“Facilitate understanding, acceptance and support for the
transformation journey,” suggests one slide in a presentation on the
subject. It also advises managers to hold their own feelings in check
to avoid “emotional contagion” among employees.

Too late for that.

The wife of one engineer said she wept after dropping off her child at
school this week, overcome by the idea of moving and losing the life
her family has made here over more than 20 years.

Among employees, the anger and disillusionment is palpable.

Another BR&T veteran engineer said that because his unit didn’t have a
simple petty cash system, he used to routinely spend small sums of his
own money to buy bits of material for Boeing work projects.

But the intense loyalty he had felt for Boeing is gone, he said. “Now,
I wouldn’t spend a dime for them.”

He and his colleagues won’t be rushing to pass on their tribal
knowledge to the new hires in Charleston and Huntsville, the engineer
added.

“I don’t see anyone putting a great deal of effort into documenting
anything. It’s just not possible to pass on 20 years of experience,”
he said. “We’ll go through the motions, and they’ll get what they
get.”
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