The Chronicle Review
May 26, 2015
How to Bash Bureaucracy
By Evan Kindley

"Nowadays, nobody talks much about bureaucracy," writes David Graeber at 
the outset of his new book, The Utopia of Rules. In the first half of 
the 20th century, he reminds us, the word was on everyone’s lips. In the 
wake of the pioneering work of Max Weber, who defined bureaucracy as the 
consummate form of modern social organization, interest in the 
phenomenon spiked among sociologists like C. Wright Mills, journalists 
like William H. Whyte, and novelists like Joseph Heller. Nor has this 
tradition died out completely: In the last few years, we’ve had books 
from Ben Kafka on the history of paperwork, Nikil Saval on the office, 
and David Foster Wallace’s unfinished IRS novel, The Pale King.

Still, Graeber argues that there have been fundamental changes in the 
way we talk — or don’t talk — about bureaucracy since the 1960s, when 
radical social movements encouraged "rebellions against the bureaucratic 
mind-set." For the past 40 years or so it has been mainly the 
libertarian and neoliberal right that have talked about bureaucracy, 
often as a synonym for "big government."

The right-wing critique of bureaucracy, grounded in the thinking of 
neoliberal economists like Ludwig von Mises and Friedrich Hayek, was 
based on a sharp distinction between state administration, held to be 
slow-moving, sclerotic, and potentially tyrannical, and free-market 
capitalism, viewed as dynamic, efficient, and fundamentally fair.

In practice, Graeber maintains, this distinction doesn’t really hold up; 
indeed, as he argued in Debt: The First 5,000 Years (Melville House, 
2011), markets as we know them today are largely the creation of the 
state, and bureaucracy has been driven by the needs of business just as 
much as those of government. Nevertheless, "right-wing populists soon 
realized that, whatever the realities, making a target of bureaucrats 
was almost always effective," Graeber writes.

At the same time, the anti-authoritarian-­left critique of bureaucracy 
began to wither away as leftists devoted themselves instead to 
justifying and reinforcing the institutions of the welfare state. "The 
Right, at least, has a critique of bureaucracy," Graeber writes. "It’s 
not a very good one. But at least it exists. The Left has none."

The Utopia of Rules is Graeber’s attempt to revive a left critique of 
bureaucracy in our time — an attempt that he, as an anthropologist, 
anarchist, and politically engaged public intellectual, is uniquely 
placed to make. Graeber first came to broad public attention with Debt 
and his simultaneous involvement with Occupy Wall Street.

The Utopia of Rules is a modest volume only in comparison to Debt and 
its follow-up, The Democracy Project (which sought to find the roots of 
Occupy in the American Revolution). It is less a treatise than a 
collection of essays, one that finds room for excursus on topics as 
diverse as ATM machines, structuralist theory (by means of which he 
demonstrates that vampires are the opposite of werewolves, and Sherlock 
Holmes is the opposite of James Bond), the glories of the German post 
office, and the finer points of Malagasy grammar. By the time you’ve 
arrived at the book’s appendix — a meditation on Christopher Nolan’s The 
Dark Knight Rises entitled "Batman and the Problem of Constituent Power" 
— you might begin to wonder whether The Utopia of Rules is really a book 
about bureaucracy at all.

A better unifying term might have been "imagination." For Graeber, 
"bureaucracy" essentially means any hierarchical institution governed by 
fixed rules and regulations. Such arrangements, while useful in certain 
contexts, are fundamentally hostile to the human values of 
improvisation, flexibility, and creativity.

The contrast between bureaucracy and imagination is especially stark, 
Graeber holds, in the case of the modern university. "A timid, 
bureaucratic spirit has come to suffuse every aspect of intellectual 
life," he maintains, and he is particularly dismayed at the amount of 
time and energy that present-day academics, who should be inventing 
flying cars and constructing ambitious new social theories, are expected 
to put into administrative matters like evaluations and grant proposals. 
"There was a time when academia was society’s refuge for the eccentric, 
brilliant, and impractical," he writes. "No longer. It is now the domain 
of professional self-marketers. As for the eccentric, brilliant, and 
impractical: It would seem society now has no place for them at all."

Imagination, for Graeber, doesn’t just mean creative productivity or 
technical innovation; it extends to moral imagination, or what we might 
call compassion. He observes that the people who wield bureaucratic 
power are not obliged to notice or understand much about the people over 
whom their authority is exerted. The authorities have no incentive to be 
imaginative, whereas the rest of us expend most of our creative energy 
trying to follow an elaborate set of arbitrary rules, which leaves 
little time and energy for creative thinking. "Bureaucracies … are not 
themselves forms of stupidity so much as they are ways of organizing 
stupidity," Graeber writes, "of managing relationships that are already 
characterized by extremely unequal structures of imagination." They are 
thus "dead zones of the imagination," from which nothing really new is 
likely to issue.

Graeber himself has plenty of the former kind of imagination — indeed, 
his intellectual creativity seems inexhaustible — but is sometimes 
lacking in the latter, moral variety, often slipping into polemic or 
caricature where others’ ideas and viewpoints are concerned. As in Debt, 
he moves quickly over a very large territory, and is prone to dismissing 
entire academic disciplines and intellectual movements with a wave of 
his hand. Nor does he engage with the substantive tradition of writing 
about bureaucracy by post-Weberian sociologists like Robert Merton, 
Alvin Gouldner, and Michel Crozier.

Still, you’ve got to admire the sheer range and brio of these essays; 
few public intellectuals seem to be having as much fun constructing 
their arguments. (Slavoj Zizek, in his more puckish moments, comes 
close.) Graeber can be very witty, and on occasion he tosses off 
critical insights (like a dialectical interpretation of Dungeons & 
Dragons worthy of Adorno) that would keep a cultural-studies seminar 
occupied for hours.

It’s unlikely that The Utopia of Rules will do for bureaucracy what 
Graeber’s previous work did for debt. As Graeber notes, a serious public 
conversation about the costs and benefits of bureaucracy does not yet 
exist in this country, and no single book, however brilliant, will be 
able to call it into being. But in its quixotic vitality, The Utopia of 
Rules makes an implicit claim that feels just as important: that works 
of social and political theory can be works of the imagination too.

Evan Kindley is a visiting instructor of literature at Claremont McKenna 
College and an editor at large at the Los Angeles Review of Books.
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