---- Original Message ---- From: Eugene Coyle To: [email protected] Sent: Friday, July 15, 2005 9:54 AM Subject: [PEN-L] Stagnant wages
> A colleague passed along this link, which has an interesting view on > "stagnant wages." > > Gene Coyle > > > Anyone familiar with the Univ Michigan's American Customer > Satisfaction Index? > > http://www.theacsi.org/scores_commentaries/commentaries/Q1_05_comm.htm > > They rate pizzerias as well... FWIW, they *are* familiar with environments that reflect stagnant wages. Papa John's Number One in American Customer Satisfaction Index for Fourth Consecutive Year. PR Newswire; 2/18/2003 Consumers have again rewarded Papa John's commitment to quality by rating the pizza chain number one in customer satisfaction among all national fast food restaurants for the fourth straight year. With a rating of 76 in The American Customer Satisfaction Index (ACSI) released today by The National Quality Research Center at the University of Michigan Business School, consumers rated Papa John's three points higher than the average score of the other national pizza chains and five points higher than the overall restaurant industry group average. <...>
