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21st-Century Bank Run
Watching a $4 billion company fall apart in a week.
By Daniel Gross
Posted Monday, Oct. 17, 2005, at 2:52 PM PT

If you want to know what a modern bank run looks like, consider the
case of the giant commodity trading firm Refco. It went public in
mid-August, but in the course of the past week it has gone from $4
billion stock-market darling to carcass. The proximate cause of the
meltdown was the surprise disclosure on Monday, Oct. 10, that an
entity controlled by CEO Phillip Bennett had owed $430 million to the
company. A week later, trading of the stock has been halted and
vultures are picking over Refco the way hyenas gnaw on the remains of
wildebeest.

Refco was no boiler-room operation. It's been around and successful
for a long time. (Scandal connoisseurs will recall that Refco was
Hillary Clinton's commodities broker.) And it had been getting more
and more respectable. First, Thomas H. Lee, the highly respected
private equity investor, agreed to take a big stake in Refco in the
summer of 2004. Then gold-plated underwriters Goldman Sachs and Credit
Suisse First Boston brought it public two months ago.

Refco was a model 21st-century business—a highly digitized, high-tech
services company that traded complicated financial instruments on
behalf of customers all over the globe. But its meltdown shows that
its real assets were not its New Economy algorithms and brainpower.
Rather, this extremely modern company depended ultimately on the kind
of assets that built American capitalism in the 19th century: trust,
integrity, and the personal reputation of executives.

Nothing material changed in Refco's financial situation when it
announced that Bennett had secretly owed money to the company, or when
it provided more details the next day about how Bennett had hid the
debt. If anything, the company's situation improved, since Bennett
paid the money back and quit the same day. The company also took
further proactive action, hiring Arthur Levitt, former chairman of the
Securities and Exchange Commission, to help clean things up. Refco was
solvent. It had tons of cash on hand. Nobody was worried that it
wouldn't be able to pay its rent, salaries, or utility bills.

But it was already too late. Refco was in the business of facilitating
trades that are conducted essentially through a digital handshake. The
actual exchange of cash—the settlement—takes place within a few hours
or a few days. Any company operating in this environment relies on
liquidity—the ability to access vast stores of credit instantaneously
and cheaply—and on the willingness of other institutions to act as
counterparties, to wait a day or two before receiving payment.

Once the trouble was announced, Refco's customers wondered whether it
was wise to do business with a company whose internal controls were so
weak that it didn't know its own CEO was hiding a nine-figure debt.
So, the demise was swift. (Here's the nasty five-day chart.) Within
two days of the announcement of the discovered debt, Refco had to shut
its nonregulated capital-markets subsidiary because it lost liquidity.
In other words, people no longer trusted Refco to make good on trades.
Customers began to yank funds, clients started to steer business
elsewhere, and employees began furiously to look around for new gigs.

In abandoning Refco so rapidly, the market proved that
creditworthiness is not an absolute attribute that can be proved by
showing you have a certain amount of cash on hand, or that your
equity-to-debt ratio is above a certain level. Rather, it's relative.
Companies may boast excellent credit ratings from agencies like
Standard & Poor's. But ultimately, creditworthiness is in the eye of
the beholder. It's something that people say you have, based on
personal experience, reputation, and marketplace behavior.

And that's how Refco found itself transported back 150 years. Dun &
Bradstreet has been in the business of providing credit ratings since
the 19th century. Its predecessor companies, including R.G. Dun & Co.,
employed correspondents in every major city and town who would send
word to headquarters about the reliability of various businesspeople.
Much of it was gossip, which is part of what makes Harvard's
collection of R.G. Dun & Co.'s massive leather ledgers such great
reading. The correspondents may not have had access to merchants'
balance sheets, but they did know whether, say, a dry goods merchant
in Albany, N.Y., had stiffed a supplier on a $10 bill, or which glass
manufacturer in Brooklyn could be trusted for $1,000 of credit.

But Refco's downfall isn't simply an occasion for a history lesson, or
an object lesson for people who make their living in the commodity
pits. The entire global economy runs on the lubricant of easy credit
extended among companies. And much of that credit depends on trust and
reputation. An auto-parts company that gives its customers 30 days to
pay it and has 30 days to pay its suppliers can function quite well.
But if a few suppliers become worried that the company might have
difficulty paying its bills, and demand to be paid in 10 days, that
company could go bankrupt in a matter of days. These days, you don't
have to be a bank—or even a liquidity-dependent finance firm—to suffer
a run on the bank.
Daniel Gross (www.danielgross.net) writes Slate's "Moneybox" column.
You can e-mail him at [EMAIL PROTECTED]

Article URL: http://www.slate.com/id/2128196/
--
Jim Devine
"Knowledge is Good." -- motto, Faber College.

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