Odd that a poice captain had to go to a university to think of a
sandwich.  If only he'd thought of a couple of doughnuts LOS Angeles
would be way ahea.


On Mar 5, 2007, at 7:20 PM, Michael Perelman wrote:

Oh yes, and the efficiency of deprivation of prisoners.Spector,
Mike and Gina Chon.
2007. "Managing Toyota University Opens Admissions to Outsiders:
Car Giant Preaches
Its Mantra Of Continuous Improvement." Wall Street Journal (5
March): p. B 1.
"When Capt. Patrick Findley took over the Los Angeles Police
Department's jails
about two years ago, incoming prisoners stood in line for hours
waiting to be
booked, and officers spent valuable time heating up frozen dinners
to feed them each
evening.  So Capt. Findley turned to an unlikely place for a tune-
up: Toyota Motor
Corp."
"The company isn't only one of the most efficient and profitable
auto makers on the
planet, it also has quietly become a kind of managerial guru.  At
times, it has
opened the doors of its in-house training center, known as the
University of Toyota,
and welcomed students ranging from home builders to soldiers to
city cops.  Los
Angeles police do a car-building drill at the University of Toyota."
"For Capt. Findley, a two-day class revealed the solution to his
headaches:
sandwiches.  By cutting hot evening meals at the lockup, the LAPD
could free more
officers during one of the jail's busiest times.  "We had always
done it that way,"
Capt. Findley says of serving dinner hot. "It never occurred to me
to do something
different"."
"Based in Gardena, Calif., the Toyota program was started in 1998
to train the
company's employees in its distinctive business philosophy and
"lean-thinking"
approach to producing cars.  For instance, Toyota's just-in-time
production system
orchestrates the building and delivery of parts so they arrive at
the factory a few
hours before needed instead of sitting in storage for days.  That
way, Toyota spends
less on stocking unused parts and has fewer parts to fix or scrap
if a quality
problem arises."
"In 2005, the Defense Department sent representatives from each
military branch to
Toyota to improve combat readiness. Participants learned how Toyota
organizes its
distribution centers and warehouses in ways that speed the shipment
of parts.  The
military applied some of these ideas to the airports that handle
materials headed
for Iraq.  One small change: The military now stacks packing
material closer to
loading docks, which saves personnel a few steps and a couple of
minutes each time
they pack up supplies for shipment.  Over the course of a day,
those small changes
save hours."
"In an assessment of the Toyota training, one Air Force captain
wrote that her "life
would never be the same"."
"Prisoners still get hot lunches, but at dinnertime they get two
prepackaged turkey
sandwiches, an apple and milk. "This is not Spago," Capt. Findley
says, referring to
Wolfgang Puck's restaurant."




Spector, Mike and Gina Chon. 2007. "Managing Toyota University
Opens Admissions to
Outsiders: Car Giant Preaches Its Mantra Of Continuous
Improvement." Wall Street
Journal (5 March): p. B 1.
"When Capt. Patrick Findley took over the Los Angeles Police
Department's jails
about two years ago, incoming prisoners stood in line for hours
waiting to be
booked, and officers spent valuable time heating up frozen dinners
to feed them each
evening.  So Capt. Findley turned to an unlikely place for a tune-
up: Toyota Motor
Corp."
"The company isn't only one of the most efficient and profitable
auto makers on the
planet, it also has quietly become a kind of managerial guru.  At
times, it has
opened the doors of its in-house training center, known as the
University of Toyota,
and welcomed students ranging from home builders to soldiers to
city cops.  Los
Angeles police do a car-building drill at the University of Toyota."
"For Capt. Findley, a two-day class revealed the solution to his
headaches:
sandwiches.  By cutting hot evening meals at the lockup, the LAPD
could free more
officers during one of the jail's busiest times.  "We had always
done it that way,"
Capt. Findley says of serving dinner hot. "It never occurred to me
to do something
different"."
"Based in Gardena, Calif., the Toyota program was started in 1998
to train the
company's employees in its distinctive business philosophy and
"lean-thinking"
approach to producing cars.  For instance, Toyota's just-in-time
production system
orchestrates the building and delivery of parts so they arrive at
the factory a few
hours before needed instead of sitting in storage for days.  That
way, Toyota spends
less on stocking unused parts and has fewer parts to fix or scrap
if a quality
problem arises."
"In 2005, the Defense Department sent representatives from each
military branch to
Toyota to improve combat readiness. Participants learned how Toyota
organizes its
distribution centers and warehouses in ways that speed the shipment
of parts.  The
military applied some of these ideas to the airports that handle
materials headed
for Iraq.  One small change: The military now stacks packing
material closer to
loading docks, which saves personnel a few steps and a couple of
minutes each time
they pack up supplies for shipment.  Over the course of a day,
those small changes
save hours."
"In an assessment of the Toyota training, one Air Force captain
wrote that her "life
would never be the same"."
"Prisoners still get hot lunches, but at dinnertime they get two
prepackaged turkey
sandwiches, an apple and milk. "This is not Spago," Capt. Findley
says, referring to
Wolfgang Puck's restaurant."
 --
Michael Perelman Economics Department California State University
Chico, CA 95929

Tel. 530-898-5321
E-Mail michael at ecst.csuchico.edu
michaelperelman.wordpress.com

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