On 8/31/07, Louis Proyect <[EMAIL PROTECTED]> wrote: > > Shoshana Zuboff,..... In one factory, which she called Tiger Creek > Mill, the computer system was initially accessible by everybody, > including the workers on the production line. Workers could see the > same information on costs and prices as management. At first, the > workers used their new found information to make very profitable > modifications of the production process (Zuboff 1988, pp. 255 67). > Economic theory and business logic would have us expect that > management would reward these workers for contributing to the profitability > of the > corporation. Instead, management, horrified by the possibility that > workers were going to make managerial control at least partially > irrelevant, quickly cut off the workers' access to the system. Control > turned out to have more allure than profits.
Is this from "In the Age of the Smart Machine"?
