Online Content Manager MSD is an employee-owned company of over 600 professionals who support the diverse technical, scientific, and administrative needs of the Federal government. We are currently searching for an Online Content Manager to support one of our clients at the National Institutes of Health. This opportunity is permanent, full-time, and on site in Bethesda/Rockville, MD. MSD offers extremely competitive pay and a wonderful benefits package.
Job Duties: Training and Documentation: This position provides support in producing and managing education/information materials for the Unified Medical Language System and BSD (Bibliographic Services Division) teams. In addition, this position will assist with the UMLS end-user training program, as needed, including material review, and in-class support and lecturing. Technical Support: This position provides technical support for the UMLS project, (Unified Medical Language System, http://www.nlm.nih.gov/pubs/factsheets/umls.html ) including software testing of the MetamorphoSys software, (http://www.nlm.nih.gov/pubs/factsheets/umlsmetamorph.html) web page design and maintenance, quality assurance testing of data, and data analysis. Customer service: This position will assist with the regular customer service activities. This includes monitoring e-mail requests within Seibel, (internal help system) monitoring listserv activity, and responding to telephone enquires. Updating and creating documentation related to customer service requests is also involved. Requirements: =Requires experience with MS Office products, including MS Access and Excel. =Database design skills and relational database experience are a plus. =Requires experience with Dreamweaver (course builder preferred), JavaScript, and HTML. =Successful candidate should have exposure to content management software package such as TeamSite. The ability to 'write for the web' and knowledge of ADA compliance issues for the web are a plus. =Should be able to deal pleasantly with complex topics and difficult people, user inquires and collect information and triage calls appropriately. Interested applicants should submit resume and salary requirements to Sonya Morath [EMAIL PROTECTED] Please contact 703-891-6449 with any questions. Out of area candidates will be considered for this opportunity. EOE, M/F/D/V Thank you, Sonya Morath MSDInc., Talent Acquisition Health Information Group for NIH Tel: 703-891-6449 [EMAIL PROTECTED]
