On Thu, Jun 20, 2013 at 10:19 PM, sawyer x wrote: > Erez Schatz gave a wonderful talk on how to handle questions like this. > On one hand you want to answer them, but on the other hand you want to > educate them on searching the documentation. > > The specific example you gave probably isn't in this exact bracket, > because it's a very very specific question. I mean questions like "how do I > create objects in Perl" or "what does this function do?" - which are very > common, and get the same RTFM responses. >
I'm not in the business of education. I help people. So first I help him by giving a short and exact answer to the question. Then, if there is a good reading source, I will point him to it. Here is another example, some time ago: a user tries to store values into a DB table. The problem that he is actually having: values not interpolating into the query string. (he used single-quote with the variables embedded) When I arrived to the scene, he was getting a long explanation about the dangers of SQL injection. nobody helped him with the actual problem. His data source: his research data's csv file. No problem with SQL injection here. I solved the problem, and told him to ignore everything that they said. And that if one day he will write a web app, he should learn a bit about that "SQL injection" that they talked about. double ufff. Shmuel.
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