On 21/12/09 11:31, Steve Tompkins-MacQueen wrote:
> My statment was/is not mean as an attack on your company but it is not 
> moral becous "most people"/some people have no chouse but to shop on 
> price and as such are being abused.

So your argument is that those people should instead be denied a service?

The CPW pricing structure is to sell at very little above cost, and it 
cannot be possible to provide decent support at that price. To improve 
the service you have to increase the cost, and deprive a lot of people 
of affordable internet access.

>> However, I still defend that business model,
>>      
> I have only just read this!    :-(  I am finding it dificalt to be member of 
> a group with other members in it who can defend such a business model.
>    

Well it isn't the group's view! (Although if everyone who disagreed with 
me left then it would become the group's view by default!)

There is nothing illegal in what CPW are doing and the demand for that 
service is there. Given the choice between killing the service and 
keeping it as it is, I don't think the "greater good" is served by 
telling CPW to kill the service, or to fundamentally change the business 
model (increase the price & increase the service). I know a lot of 
people who use the service and are happy with it.

I'm a pragmatist - I'd love to argue in favour of CPW halving their 
prices and doubling their quality of service, but much as it would be 
nice it's not exactly realistic!

-- 
Mark Rogers // More Solutions Ltd (Peterborough Office) // 0844 251 1450
Registered in England (0456 0902) @ 13 Clarke Rd, Milton Keynes, MK1 1LG


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