Hi Akshay,
Thanks for the quick response.

I tried Postgres SQL 13 too. It's giving me the same problem.
The versions are postgresql-12.7-1-windows-x64.exe, 
postgresql-13.3-1-windows-x64.exe

I deleted pgadmin.db file too, but still it's giving the same error.


Regards,

Sumedh R. Balapure,

Cell: +91-7770063134

________________________________
From: Akshay Joshi <akshay.jo...@enterprisedb.com>
Sent: Tuesday, May 18, 2021 12:22 PM
To: Balapure, Sumedh <sumedh.balap...@contractor.tranetechnologies.com>
Cc: pgadmin-supp...@postgresql.org <pgadmin-supp...@postgresql.org>
Subject: Re: Fatal error starting PgAdmin 4


Alert: This is an external email.

Hi Sumedh

Can you please specify the exact version of PostgreSQL 12 that you have 
installed? For example 12.x.x
The "pgadmin4.db" file can be found in the "%AppData%\Roaming\pgadmin" folder.

On Tue, May 18, 2021 at 12:01 PM Balapure, Sumedh 
<sumedh.balap...@contractor.tranetechnologies.com<mailto:sumedh.balap...@contractor.tranetechnologies.com>>
 wrote:
Hi Akshay,
It's a fresh installation. I am using it for the first time.

I cannot find file pgadmin4.db



Regards,

Sumedh R. Balapure,

Cell: +91-7770063134

________________________________
From: Akshay Joshi 
<akshay.jo...@enterprisedb.com<mailto:akshay.jo...@enterprisedb.com>>
Sent: Tuesday, May 18, 2021 9:26 AM
To: Balapure, Sumedh 
<sumedh.balap...@contractor.tranetechnologies.com<mailto:sumedh.balap...@contractor.tranetechnologies.com>>
Cc: pgadmin-supp...@postgresql.org<mailto:pgadmin-supp...@postgresql.org> 
<pgadmin-supp...@postgresql.org<mailto:pgadmin-supp...@postgresql.org>>
Subject: Re: Fatal error starting PgAdmin 4


Alert: This is an external email.

Hi Sumedh

You can do the following to get rid of the error:

  *   Take the backup of the 'pgadmin4.db' file and then delete it.
  *   Restart the pgAdmin4

Have you upgraded your existing pgAdmin setup or it's a fresh installation?

On Mon, May 17, 2021 at 9:31 PM Balapure, Sumedh 
<sumedh.balap...@contractor.tranetechnologies.com<mailto:sumedh.balap...@contractor.tranetechnologies.com>>
 wrote:
Hi Team,
I have installed PostgreSQL 12 and while starting PgAdmin 4 I am getting Fatal 
error. Below is screenshot of error and details. Please help asap.

[cid:1797e329391e438ae101]

pgAdmin Runtime Environment
--------------------------------------------------------
Python Path: "C:\Program Files\PostgreSQL\12\pgAdmin 4\python\python.exe"
Runtime Config File: 
"C:\Users\Sumedh\AppData\Roaming\pgadmin\runtime_config.json"
pgAdmin Config File: "C:\Program Files\PostgreSQL\12\pgAdmin 4\web\config.py"
Webapp Path: "C:\Program Files\PostgreSQL\12\pgAdmin 4\web\pgAdmin4.py"
pgAdmin Command: "C:\Program Files\PostgreSQL\12\pgAdmin 4\python\python.exe -s 
C:\Program Files\PostgreSQL\12\pgAdmin 4\web\pgAdmin4.py"
Environment:
  - ALLUSERSPROFILE: C:\ProgramData
  - APPDATA: C:\Users\Sumedh\AppData\Roaming
  - CHROME_CRASHPAD_PIPE_NAME: \\.\pipe\crashpad_5952_XBAUMQEIPHMCHBHF
  - CHROME_RESTART: NW.js|Whoa! NW.js has crashed. Relaunch now?|LEFT_TO_RIGHT
  - CommonProgramFiles: C:\Program Files\Common Files
  - CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
  - CommonProgramW6432: C:\Program Files\Common Files
  - COMPUTERNAME: SUMEDH-PC
  - ComSpec: C:\WINDOWS\system32\cmd.exe
  - C_EM64T_REDIST11: C:\Program Files (x86)\Common Files\Intel\Shared 
Files\cpp\
  - DriverData: C:\Windows\System32\Drivers\DriverData
  - FP_NO_HOST_CHECK: NO
  - HOMEDRIVE: C:
  - HOMEPATH: \Users\Sumedh
  - LOCALAPPDATA: C:\Users\Sumedh\AppData\Local
  - LOGONSERVER: \\SUMEDH-PC
  - NUMBER_OF_PROCESSORS: 4
  - OneDrive: C:\Users\Sumedh\OneDrive
  - OneDriveConsumer: C:\Users\Sumedh\OneDrive
  - OS: Windows_NT
  - Path: C:\Program Files (x86)\Common Files\Intel\Shared 
Files\cpp\bin\Intel64;C:\ProgramData\Oracle\Java\javapath;C:\orant\bin;C:\oracle\product\10.2.0\client_1\bin;c:\Program
 Files (x86)\Intel\iCLS Client\;c:\Program Files\Intel\iCLS 
Client\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program
 Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program 
Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files 
(x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files 
(x86)\Intel\Intel(R) Management Engine 
Components\IPT;C:\orant\jdk\bin;C:\WINDOWS\System32\OpenSSH\;C:\Program 
Files\PostgreSQL\12\bin;C:\Users\Sumedh\AppData\Local\Microsoft\WindowsApps
  - PATHEXT: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
  - PGADMIN_INT_KEY: 9dfe100a-97fe-41d8-b556-865e213bed55
  - PGADMIN_INT_PORT: 50584
  - PGADMIN_SERVER_MODE: OFF
  - PROCESSOR_ARCHITECTURE: AMD64
  - PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 69 Stepping 1, GenuineIntel
  - PROCESSOR_LEVEL: 6
  - PROCESSOR_REVISION: 4501
  - ProgramData: C:\ProgramData
  - ProgramFiles: C:\Program Files
  - ProgramFiles(x86): C:\Program Files (x86)
  - ProgramW6432: C:\Program Files
  - PSModulePath: C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\
  - PUBLIC: C:\Users\Public
  - SynaProgDir: Synaptics\SynTP
  - SystemDrive: C:
  - SystemRoot: C:\WINDOWS
  - TEMP: C:\Users\Sumedh\AppData\Local\Temp
  - TMP: C:\Users\Sumedh\AppData\Local\Temp
  - USERDOMAIN: Sumedh-PC
  - USERDOMAIN_ROAMINGPROFILE: Sumedh-PC
  - USERNAME: Sumedh
  - USERPROFILE: C:\Users\Sumedh
  - windir: C:\WINDOWS
  - windows_tracing_flags: 3
  - windows_tracing_logfile: C:\BVTBin\Tests\installpackage\csilogfile.log
--------------------------------------------------------

Traceback (most recent call last):
  File "C:\Program Files\PostgreSQL\12\pgAdmin 4\web\pgAdmin4.py", line 98, in 
<module>
    app = create_app()
  File "C:\Program Files\PostgreSQL\12\pgAdmin 4\web\pgadmin\__init__.py", line 
347, in create_app
    if not os.path.exists(SQLITE_PATH) or get_version() == -1:
  File "C:\Program Files\PostgreSQL\12\pgAdmin 
4\web\pgadmin\setup\db_version.py", line 19, in get_version
    return version.value
AttributeError: 'NoneType' object has no attribute 'value'





Regards,

Sumedh R. Balapure,

Cell: +91-7770063134


--
Thanks & Regards
Akshay Joshi
pgAdmin Hacker | Principal Software Architect
EDB 
Postgres<https://urldefense.com/v3/__http://edbpostgres.com__;!!LkoGuYl8_g!hfFNhHTM44kT4XtNdjyzqkWEZWDTWa7nCqLDBt8SOCG-nEKOEdgqE2gtlk5V6KKF5m915uLgFnGigbdNPZX9$>
Mobile: +91 976-788-8246



--
Thanks & Regards
Akshay Joshi
pgAdmin Hacker | Principal Software Architect
EDB 
Postgres<https://urldefense.com/v3/__http://edbpostgres.com__;!!LkoGuYl8_g!jTskecd2xDUjZ5Wg6ZlJyYUvSQiDw7yWDQLFLxhOiKt9AE_2l92-2FxrphZdj3eJH8fjr_mv6XxYtWTn9q5e$>
Mobile: +91 976-788-8246

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