Marek Florianczyk wrote, on Thursday, 11/06/03:There are two different kinds of support: One is the support for code/fixes. This is probably better in OSS. But there is also the support for a product. And here is still a big gap. Many oracle, db2, mssql, etc. consultants are available but only few OSS consultants/companies which are able to help in case of problems.
... And my management says, that there is no good support for Open
Source, heh... ;)))
In my experience, there is better support for Open Source than Closed Source when it comes to development (and usually all around).
They made a survey here in CH under top managers. And this is the answer they gave: They do not know where to get support. E.g. there is no company called PostgreSQL (Switzerland) Ltd.
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